February 2025 by Jacqui Stringer
I bought a pair of shoes from this retailer online end of September and they arrived mid October. They've broken at the seams after only a couple of months and I was told to return them for an exchange. over a week later I'm now being told I won't get an exchange because the damage is from an external factor...all I've done is walk in them. I won't be buying from this store again as the product was shoddy but expensive and the returns system a joke.
January 2025 by Christina Pollard
They have placed themselves at the top of the market with high-end brands offering zero customer service and if you need to return an item you can exchange or you are given a credit note. They have a small glass plaque on the payment area telling you the returns procedure which if you blinked you would miss it.
I received better service in Primark.
I would not recommend this store at all
January 2025 by Marianne Pearson
Shop was half empty, very disappointed, especially when you see so much online?
January 2025 by Ethan West
Lebron
January 2025 by Mimine Luckputtya
I bought a Valentino handbag there. It was nearly 100 pound. I wanted to know if it's a real one and checked where it is made, it was made in China and polyster. I went back to the shop to ask to get a refund as I'm not sure and they can't tell me the reason why the serial number of a real Valentino bag is not inside or why is it made in China. The manager offer me a credit note which I was not happy about so be careful when you buy something there as when you spend your money at Frasers you won't get a full refund like in other stores but a credit note valid for 2 years
January 2025 by F Abbasi
You can find whatever you are looking for
December 2024 by Rushackle
Absolute Cathedral of Chavdom. The signs say everything that the multiple energy or fizzy drinks cans left on shelves don't.
Cafe gone, ralph lauren bit shrunk and no longer has the large wooden cabinets making it stand out, womens clothes section shrunk and the entire upstairs replaced with cheap poor quality sports goods.
December 2024 by Isabella
Rude staff
November 2024 by Jake Matthews
Should offer funds on returns, the small written notice and receipt aren?t particularly clear.
November 2024 by Mark Freeman
A 're-skinned' House of Fraser. Looks pretty, but still insanely overpriced brand products. Just do what most people do, go in, see what you like, try it on for size, then photograph the product and buy online to save more than 30% if you're 'Google Savvy'.
November 2024 by Ellen Reed
Lots of different names to choose from. Nicely laid out and easy to access
November 2024 by Tony Staples
Better than I thought it would be
November 2024 by Aaron W
STAY WELL CLEAR... POOR QUALITY PRODUCTS. POOR CUSTOMER SERVICE
November 2024 by Richard Sherwin
Definitely not as good. No cafe and an entire floor dedicated to JD sports meaning 2 previous large shops have effectively been downsized
November 2024 by Jeremy jiggers
Massive stocks spread over a vast area. Probably something for everyone.
Incorporating Sports Direct too. Again,lots of stock,choice and makes.
