January 2024 by Eileen Lockyer
Excellent service today and very good information. Elle was very kind and helpful.
January 2024 by tcckit
I am happy with service of Eric. He is nice and helpful. I appreciate his sincere attitude.
January 2024 by Nicholas
Advise on child seat fitting was provided by a friendly and helpful member of staff.
January 2024 by ebonyuk96
Unfortunately didnt catch anyones names but came in in a bit of a tizzy after noticing both our reversing lights were out before a long drive in the dark. New bulbs bought and fitted within 20 minutes the day before New Years Eve at half 5 in the evening! Perfect service!
January 2024 by Rob555
2nd time in a week, and I am still unable to get through on the phone directly to my local store. I was put through which I believe was an overseas call centre and spent 15 minutes waiting for the "Expert" to cross reference a Halfords part number with a Delphi Ignition coil part number. Once confirmed I placed the order with the Maidstone store who were excellent in contacting me when my part arrived.
December 2023 by Domine Louise
Steve did a brilliant job and was so kind, thank you ?
December 2023 by Fred Gogle
Update December 2023.Just had my dashcam fitted by Ben one of Halfords installation engineers, he was very polite and friendly. Ben demonstrated the operation of the dashcam which was helpful and probably saved some faffing around time. 10/10 for Ben and Halfords get an extra star.Staff friendly but need more of them on the checkout desk.
December 2023 by Tony Richman
Excellent service by Ben at Halfords Aylesford who kinfly fitted a dash cam to my car today. Very neat job. Very polite and very helpful.
December 2023 by Paul Miles
Dash cam: good product and excellent fitting service. Please thank Ben for making such a good job.
December 2023 by N Dartnell
Having visited yesterday I was a bit shocked! Standing at the till in the queue we noticed 4 ladies behind the till, some serving but most on mobile phones. When we then were at the front of the queue they weren?t engaging with us or who was next to us also being served - but showing each other things in tiktok. We heard them say ?look, this is what *** is really like!? and they both stood back watching the video.I did shop work growing up, it?s boring. But being on a phone is for times when the shops empty, and at midday on a Saturday with a line behind is meant it definitely was busy.At the back of the store however whilst we looked at the bulbs, the man that helped us was extremely helpful and picked the right one we needed first time. I also saw another man fitting something outside for a customer and he was smiling and friendly and they seemed very happy with his help.
December 2023 by PJ Bowyer-Jones
I called into Aylesford branch Despite there being a long queue at the tills , I was served by Lee who was extremely efficient and helpful. I needed a replacement front light fitted in my JeepIan Smart the fitter replaced it very quickly and professionally
November 2023 by Joe Rich
Had a dashcam fitted by Ben. Very good experience, even talked me through what he was doing in some detail, and a top bloke too. Would definitely recommend.
November 2023 by Beckyb Butcher
Really very surprised and happy to have the health check today when I went to request some help with a lamp bulb replacement . Ben was spot on , helpful and really gave me confidence that my car is winter ready .I can?t thank Halfords and Ben enough
October 2023 by Paul Rounce
Terrible service, was booked in to have a Car Battery fitted only to be told they could not remove a plastic trim to get to the Battery. Im sure if it was JUST one bolt which holds the battery in place, they would of been more than happy to charge me the £20 fitting. NOT impressed.
October 2023 by Martin Lloyd
Smooth process from start to finish. Guidance on battery required from registration of vehicle, in stock on the shelf, and a really helpful staff member offered to carry the battery first to the checkout and then to my car. Thanks, great service all round.
