March 2024 by Theresa O'Donohoe
Chris at the Maidstone branch could not have been more helpful. He managed to get my car sorted at short notice and was friendly and a pleasure to deal with.
March 2024 by Colin Barson
Very easy booking process for my car service. Would have preferred to be able to book a specific time slot, but most garages are the same.
March 2024 by umakanthan shanmuganathan
I neither happy nor unhappy about the service I received last. But more towards unhappy as the repairs told me to do were quite important. So I agreed. But they?ve prioritised to change the wheel nut but not bothered to change the break fluid which was told contaminated. I was so puzzled that is it that important to change the nuts than the break fluid?Also I was about to order wheel nut on eBay for £20. Was charged £70 for that. I felt like I was tricked on that.They just find to make some money for not doing anything. That?s all my conclusion was.
February 2024 by Roy Acland
I booked 2 tyres for my car and turned up at the scheduled time. I waited over 2 hours only to learn the tyres were the wrong size. They offered a new appointment day and said they would ring when the correct tyres arrived. They didn't ring but I rang and they said the tyres had arrived and I could come in in an hours time which I did. The manager said they are really understaffed at the moment having laid off employees due to arguments and incompetence. Currently I have waited an hour for the tyres to be fitted, I just hope it's not much longer. I wouldn't recommend the Autocentre at Rocky Hill, Maidstone right now. They are good value, but the customer service isn't great.
February 2024 by Amy Colyer
I will not go to another garage! Friendly, reliable, honest and always super service at Formula One Maidstone. Keep up the good work!
February 2024 by Laura Barton
I have used this garage twice in the last month. I will never use another one. They are reasonably priced and unlike some places do not see you coming and try and sell you more. They even did a couple of things for me with no charge. Very friendly staff and will highly recommend. Thank you all at F1 Maidstone. Fabulous service.
February 2024 by Kat Solang
Helpful friendly staff
February 2024 by Daniel Ivey
Really wonderful, knowledgeable staff and friendly and not expensive.
February 2024 by Becky Marlow
Prompt and honest service for my MOT. No pressure to book in for repairs but quote received promptly with costs for work to be done. Thank you ?
January 2024 by Ali Zamani
Great service, will visit again. Highly recommended
January 2024 by Leela Jalabhay
I had my not booked fir 3.30. I was 10 mins late as I had to pick my daughter from school and leave work , they wouldn?t look at my car because I was 10 mins late . I explained I was in traffic but still noNo empathy was shown at all. Will not be going there again
January 2024 by Lauren Smith
Never had any problems using Formula One, always use for my MOT and ServiceHad my service done today, everything was explained to me and were very helpfulThank you ?
January 2024 by Ben Cook
The nicest and friendliest group of mechanics I've ever met. Our alternator broke and it was fixed before NYE. They were knowledge and transparent about everything. I am very grateful for their service and will 100% recommend them to anyone.
December 2023 by Terry Murray
Takes bookings and then denies knowledge of it and tries palming blame off on to other shops, very unhelpful would not recommend.
December 2023 by Sue Stephen-Ford
My bmw had a new altternator fitted. Peter the manager and the team provided a very professional service, they were quick, helpful and polite. I would highly recommend using them. Many thanks Susan
