November 2023 by Yangze Ale
DHL is not helpful DHL Parcel Service PointBeware,KentStation Rd ,Staplehurst, Tonbridge, TN12 0QHThe shop called Station NewsagentThe man in shops so rude I went to the return my Parcel but he refused and said he can't take Express delivery so unhelpful I asked him where can I contact he said he doesn't honestly
July 2023 by HAMA
Poor service
March 2022 by Charlene Robertson
Delivered my parcel to an incorrect address away from my road.They said they had left parcel next door and check while they were on the phone and they did not .Advisor was very helpful and sent a picture of an unknown person showing where my package was delivered l went to all the neighbors doors on my road and left a note no one received my parcel.To later find out from their advisor he had delivered my parcel to an address not even on my road and they confirmed they would retrieve my parcel and redeliver.When out early Eve later a piece of card and number left in my door saying DHL with a name and an unavailable number to call which we tried several times and not a DHL calling card.l am still struggling to get my parcel and have had no response to my new emails in a week.Telephone advisors were very helpful and polite and l hope to get my parcel
October 2021 by Nauti Knight
Very bad service and ruined my days with Mike brilliant communication.I had a very expensive delivery and loads of stuff so had to make sure I?m home and wait for it.I?ve been given a specific date which I stayed home all day and canceled all plans.I was told late today will be with me, yet that was untrue and they told me next day that this is the day and it will be with me this day.They told me by late today will be delivered and then all of the sudden they told me that my shipment is in hold while it was on its way!No explanation what is going on and no phone number to check what is happening and what is gonna happen.I can?t ruin all my days I have to go out I have life, work, shopping to do.Very disrespect to people life and responsibilities.
October 2021 by Leo Scarpe
I?ve read some reviews here saying they lie that they tried to deliver and no one was homeBut I experienced this myselfThey said they tried to deliver but no one was homeWhile I?m home and they just kept holding my worth )1000 items at theirs and they did not bother to deliver
August 2021 by e e
i never got my parcel until i had called a million times, not helpful at all
August 2021 by Oleksii Vorona
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