July 2023 by Marta Sarah
We purchased from Cash Converters Maidstone through the website 2 weeks ago, ordering a Samsung Galaxy Tab S7+. Our son needs a tablet for his A-Level studies and we couldn't afford a new unit. The offer of a reduced price second-hand tablet that we found online seemed like an optimal solution.Unfortunately, after a week of fruitless waiting for the delivery (and several misleading emails from DHL in the process), the courier company appeared to have lost the shipment in the vast volume of parcels and deliveries they handle daily.We were very disappointed and as a last resort called the Maidstone store. We were super-impressed with genuine customer service from Julie and the store manager Dan who personally engaged with DHL to locate and deliver to us our mis-handled parcel.Throughout this process, Dan was excellent in communicating what he was doing and what he was aiming to achieve. Absolutely excellent after-sale customer care. We can't recommend them highly enough so MANY thanks!PS. the tablet arrived in mint condition - top marks!
July 2023 by D K
Great service with an online order, I purchased a camera lens and it was already a bargain, but after asking they gave me an extra discount, I needed this for an upcoming trip and after letting them know the man incharge of online. orders dropped everything to have it out to me in time.I have never been to the store, but certainly wouldn't hesitate to they beat CeX and eBay on prices.Customer service is one of the best I've ever experienced.Can't recommend them enough. GOOD JOB GUYS :)
July 2023 by Mark Davig
Absolutel excellent service from Scott and Dan in store today. Definitely went above and beyond customer service. Will definitely return to their store in the future.
July 2023 by Bee Devito
After a few bad experiences at CeX (unhelpful inpatient, seemed miserable) recently I tried cash converters in Maidstone . Staff were extremely helpful and friendly, they also price match and try to do you the best deal. Brilliant customer service from Daniel
April 2023 by James Manners
Dan was super helpful with buying my old tech off me. Wonderful service. Beat CEX on price. Will definitely be back in the future to sell anything on.
April 2023 by Keith Hill
I picked up a PlayStation 5 disc version with help and assistance from Julie?very polite and confident young lady with a great smile to make me feel welcome in the shop..I will certainly be ordering more bits in the near future and will always recommend cash converters Maidstone such a great team!!!
April 2023 by Jason
Great friendly staff , a helpful lady behind the till and plenty of good advice and was very helpful. Definitely recommend.
March 2023 by David Rai
Great customer service, offers great prices, very satisfied with my visit there many times.
February 2023 by Alex Page
The store manager Dan was really nice in looking into some of my Star Wars items to sell and the colleague in the store Scott was absolutely really nice, patient, understanding, very professional and super friendly! So was the other guy working who is also a fellow Star Wars fan :D they all incredible and if you need gadget or electronic advise or stuff to trade in, I highly recommend this place and service is amazing! Thanks again especially to Dan and Scott!
January 2023 by Maria Cook
For a small shop (a liitle too small hurry up and move to a bigger store) its an absolute treasure trove. I was having some issues with the small print on the lables however i dint even have to alert the staff before Scott came over to assist me. Extremely pleasent guy with a wonderful mannor. After, i was served at the till by an equally pleasnt guy named Dan. Professional, friendly and knowledgeable. Great staff and great store 10/10 will reccomend.
January 2023 by Jack
Ordered a Radeon 6800XT online from this store, excellent communication and Dan is top notch. The price I got can't be beat even today! Bear in mind I brought the graphics card 3-4 months ago now!Dan was an absolute pleasure to communicate with and I have nothing but praise for him and the store. I would recommend buying here if they have an item of interest!
January 2023 by Roger Wright
I recently purchased an Apple iPhone 14 Pro from Cash Converters Maidstone.First class product in perfect condition and the phone was despatched same day!! My thanks to Dan and to Julie for their excellent customer service!!One very Happy Customer!!!
January 2023 by Bela Toth
Disgraceful rip off merchants!Low offers, un-knowledgable staff and a manager that likes to hold grudges.Don't bother with them unless you want to be ripped off!
October 2022 by James (James)
Big shout out to Julie who went above and beyond expectations. Went the extra mile as always! All staff at this shop are friendly helpful and go the extra mile dont change a thing!. Well done guys have a customer for life.
October 2022 by liam dawson
Recently purchased a GeForce GTX 3060Ti from Cash converters Maidstone. Was told it was like new and it has since proved to be as such. It purrs like a content cat, driving it's claws into my motherboard and licking my screen with sweet graphics. Was helped by Josh and Dan who were most helpful and will be using them again for future needs. Top blokes, top service, top prices.
