January 2024 by Andrew Collier
Attractive and clean cafe with good quality food and drink
December 2023 by Rosie Laws
Please can I say that the oriental lady that helped me on the self service till today was such a delight so friendly happy and helpful.Weldone waitrose for recognising the fact that this member of staff would be an absolute acet to the waitrose brand.
November 2023 by Denise Lucy
Friendly, carrot cake & coffee. Enjoyable
October 2023 by Peter Young
Very good as usualOnly problem they will keep moving things about so don't know where to.find things sometimes
October 2023 by Peter.J Harman
Step into the delightful world of Waitrose in Hythe, Kent where every visit is nothing short of wonderful! It's not just a grocery run - it's a curated experience. Whether you're popping in for a swift pick-up of our rich and creamy Brie, or planning to linger a little longer over a warming bowl of chicken soup paired with a soft, freshly baked brown roll, we've got you covered. With an added perk of sipping on a smooth cup of coffee, your time here will be more than just 'very nice'; it'll be a memorable part of your day. At Waitrose, they elevate the ordinary to the extraordinary.
September 2023 by Nina Taylor
A much more comfortable shop than ours in Saltash, where it is bitterly cold sometimes. The toilets are smarter and the café too. Why is our shop so neglected?The staff are always friendly and helpful in all Waitrose stores in our experience.
September 2023 by Sally Tritton
I found the staff a little bit rude and the one person I've found to help me was very dismissive and seem to want to be somewhere else.But I can't say that the store is neat and tidy and clean and the cafe and the cafe staff with very polite
August 2023 by Dewale Mafi
A cool, decent and customer friendly store with so many items to choose from.
August 2023 by VMZ
A regrettable ordeal. I visited the store to purchase ingredients for an evening meal and other items and used their app to scan my items. But at checkout, a pop-up demanded I rescan everything, to which I begrudgingly agreed. Yet, the rescan failed multiple times. A courteous staff member tried to help, but the management seemed clueless. Despite rescanning everything again, the app remained still unresponsive. What's the purpose of such an app when it only makes customers feel at fault? In the end, eventually I processed everything manually. The final insult? They handed me a paltry bunch of their cheapest flowers as a supposed "compensation" for the hassle. No discount, no apology?just flowers that found their way into the trash bin.Waitrose responded by whitewashing the complaint and making it more about the random rescan, not the fact that we tried multiple times in that store and it still would not work.
August 2023 by Philip Londesborough
All good, got all I wanted, quality good, price acceptable
August 2023 by charlotte westbrook
Welcoming, friendly and kind staff. Amazing service
August 2023 by Nicholas Acors
Very helpful partners and scan & go is easy to use.
July 2023 by DEL MIDDLETON
I was in your store in hythe I forgot the recipe card I was sent out by the wife with , I was supposed to buy Italian spelt I had no idea what it was but two of your staff helped me find it it took a good 10 mins to hunt it down but finally found it . I just want you to pass on my thanks to the staff at your hythe store . Polite helpful and pleasant not qualities all people have . Especially trying to help a man with no list lol
May 2023 by David C
Generally OK, the on-site John Lewis Finance ATM, however, frequently doesn't work - three days in a row this week!
May 2023 by shikha sahni
Good shopping place. Has all food items,juices,chocolates, wines,beers,whiskeys household items. Large variety of all things.
