March 2024 by H Hood
Called by phone in advance to check if they had my meds, as tesco, Whitstable didn't! Pharmacist at this Park Chemist said they did and I said it would be 45 minutes before I arrive there and could he have them ready for collection as I had an urgent appointment. He assured me this was no problem. Drove there, meds not ready, pharmasist gone home and the meds would have to be checked by another pharmasist but he was in a consultaion and therefore it would be 30mins to 1 hour wait! I asked if maybe they could call the pharmasist who had gone home or quickly interupt the pharmasist there....apparently NO!!! Totally unacceptable service. When I returned to collect them, having cancelled my urgent appointment, there was no apology. Would not go here again out of choice. Very unprofessional.
March 2024 by Boco Bun
Customer service has definitely gone down hill since Paydens took over-the younger staff are just not bothered about good service particularly if you?re from the older generation. My advice would be don?t go in at the weekend when the ?kids? are there. Also it would be great if they answered the phone sometimes - it wasn?t busy and just to prove it after trying 5 times through the Sunday morning I went down and called them from outside?..shop had 1 customer at the counter and the other 2 staff were stood talking, I heard the phone ringing as I went through the door! When I mentioned it I was told you ?don?t understand how busy it?s been? I think it was the rolling of the eyes and silly smirk on his face that made realise it was definitely time after many years of using the old and now this newish pharmacy to change to somewhere where they have more gown ups???..
March 2024 by James Robinson
No customer care. Letting someone leave who has just got out of hospital without the medication required. Learn to care for vulnerable customers
March 2024 by Mickie Howard
The wait for prescriptions is around 30min. Rubbish service. Go elsewhere.
January 2024 by Nick Taylor
Open when other pharmacies aren't,
December 2023 by Kevin Charles
Working with the public myself I understand the pressures.Everytime I've been here called they have been nothing but all out helpful. Yes sometimes I have to wait for the phone to be answered and yes there is sometimes a huge que. But that's not the fault of the team that work here. Always helpful and always efficient
December 2023 by Michelle Langdale
Why bother having a phone?
October 2023 by Carol Howard
So fed up with them getting it so wrong. Not only have they tried to give meds with a completely different name on now they have given me somebody else's prescription in a bag with my label on! And they won't answer the phone!
October 2023 by Sharon Moxon
Just transferred here from Tesco. Great little place that sells a range of related goods
August 2023 by Mark Smedley
Not sure why you are closed at 13.00 to your website. But turn up to pick an important prescription at 12.50 to be told your closing for lunch as I turn up.Is there any point of having opening, closing hours on your website.
July 2023 by Simon Kent
Usless place, leave items from your prescription out, but don't bother telling you. Forget prescription items from the fridge. Always slow and long queues. Changed to Boots, much more friendly and professional.
May 2023 by Emma Phillips
Always working hard and super helpful! Thankyou everyone at park
May 2023 by Jodie Stupple
Lovely experience this evening in the pharmacy. They are so helpful. Even though they are under so much pressure to get 100s of prescriptions done. One of the ladies who works in there was so helpful and kind. They treat people how they are treated that says a lot! Thank you
March 2023 by Stewart Goldring
They were very kind and helpful.
March 2023 by pauline darby
Excellent chemist so helpful and friendly
