March 2024 by Prakash Choraria
Lovely and welcoming staff, if you?re not a person of colour. However, if you are, don?t expect a welcome or any friendliness if you dare to enter or ask a question.
March 2024 by Laura
I visited this store today and was greeted straight away by the lovely Lilly. She was kind, knowledgeable about the products and directed me to exactly what I was looking for. My Gran is going to love her lavender soap! Thank you, Lilly!
February 2024 by Terry Saunders
Very pleased
September 2023 by Shz B
Lovely Eileen served me last Saturday. She helped me choose a gift and gave me some samples to try too which I will purchase for my self.
June 2023 by Catherine Collins
Gentleman who served me was very friendly and helpful and told me about the refills which I didn?t know about until now. Will definitely be coming back again x
March 2023 by Charlie Castle
I was welcomed with a friendly hello a super positive staff member assisted me , she had glasses, delightful service got just what I needed and left super happy
December 2022 by Tony Barclay
Very helpful staff
September 2022 by Karen Mead
I have found the shop a little all over the place. In terms of price and organisation. Expensive for what quantity you get. Sorry but it is my opinion
December 2021 by DITZY Carley
Just been in, straight to the till and somehow three people got served before us even though they weren't queueing ? so if u want to get fast track service then get a staff member to get what u want and push Infront. I've never felt so unnoticed tbh
December 2021 by Debbie Shrimpton
Love this shop,nice staff,good products
December 2021 by Roger Stones (Jamesrogers)
Very helpful staff
September 2021 by Neha D
In all honesty I was extremely disappointed with the customer service in the shop. We were served by a man, Jonathan ,I believe. He was extremely rude with his attitude and tone of voice and he gave us the display product. We requested for a new box and it was given to us very reluctantly. We felt like he was being slightly classist with his attitude, even at the counter as we were paying for what we were purchasing. Overall i?m extremely upset with the customer service but the products are good.
August 2021 by Janet Johnson
Beautiful products lovely knowledgeable staff. Advise and help in a positive way so you get the best out of the products used these products for years
August 2020 by Brenn Barry (Ciao)
I buy a number of products from this establishment the products are first class the staff are always polite and helpful in finding the right product to suit you and with not to much sales pitch involved either.The other day I mistakenly picked up the wrong product milk instead of body lotion, a quick phone call sorted it all out, I arranged a day to pop back to exchange the items, it was also written in there customer book so all who work there knew who I was just in case the young lady was not in that day. What perfect service.
August 2020 by Kate Denman
Love the gorgeous smell of this shop, the products are enticing in their packaging and the staff are well versed in their products. Pleasure shopping here.
