December 2023 by GamingSquiddy
Amazing clothes just quite expensive
October 2023 by Rick Shea
Nice. Packed with all sorts of sports clothes and equipment also shoes.
September 2023 by Sean Smyth
After having terrible service from another sports direct store Nathan at the Gravesend branch provided excellent service and couldn?t be helpful enough. thank you Nathan!
September 2023 by Primoz Fonda
With so many Adidas clothing I feel deep behind the iron curtain. Glorious!
August 2023 by Tetres
A really well spoken lady just helped me find the shoes I was looking for (nike blaze 77 size 8) and we even spoke about movies that we liked such as aliens and other sci fi thrillers.She deserves a raise her customer service was 100% the best I have ever seen. Treating me like a friend I haven't seen in a while. So much so she convinced me to buy innersoles.She has great knowledge of shoes and how to move product.
June 2023 by Shade O.
Bought a pair of canvass but the fit wasn't right so tried to return but was told ,I couldn't be refunded via the way I paid...card.I was offered a credit note as this is their policy. There's no where this is clearly stated on the receipt or in-store .Would only return to spend the credit note.
May 2023 by Enes Bagirtkan
Lovely Sports Direct and located in a great place. I buy clothes, shoes and sports equipment from here and never had any problems. Also staff here a brilliant.
May 2023 by Enoo
Lovely Sports Direct and located in a great place. I buy clothes, shoes and sports equipment from here and never had any problems. Also staff here a brilliant.
April 2023 by A F
Staff are very unprofessional, rude and aggressive. No help at all and management is as bad as ground staff. Don't buy from this store. Awful experience! ?
March 2023 by Mick Gray
They have some good deals on at the moment
December 2022 by vicki Goodwright
Got what I went in for but felt for the employees in there, the store was very very cold. No heating I assume. I'm lucky I could go elsewhere to get warm. Wouldn't like to of stayed in there all day with the temperature it was.
December 2022 by Jose Marcelo de Lima
I know customer service can be difficult to reach 100%. But some places just dont make an effort. Sport Direct Gravesend is one of those that doesn't seen to care if I spend my money there or in a competition company.Although that today is Sunday, I went to the gym around the Sport Drect Shop in Gravesend and forget my trainers. So I decided to pop in and pick up a new pair that I've checked before get to swet. The Sport Direct Website said it closes at 16hrs on Sundays. I showed up at the door at 15.51hrs, I already knew what I wanted and I'd not take more than 3 minutes to pick up and pay for that product. However, one the staffs' refused to let me in and had half a door closed. Although that tried to explain the situation, he didn't seemed to be interested and said that that I wasn't going to be served. I too would appreciate to get home earlier on a Sunday. But under the circumstances I was confident that I'd not interfere in the process to make them get home earlier. Since the staff turned from a dry, unsportive and direct aptitude to a rude, I decided to turn around and make my protest online.After all, I'm the customer. If I'm not feeling welcomed by a company, I take my business elsewhere. And that is exactly what I'm going to do to this company. SPORTS DIRECT, you just lost a customer who will not measure effort to customers out of your store.I hope this email make you rethink on your customers, as I'm confirmar there are others in the same shoes as me.Regards,
October 2022 by Simon Bradford
Service un welcoming and a very poor selection of football boots
August 2022 by unfoldingspy ?Ryu? Blunt
Gotta say for such a busy shop bear in mind it's a Saturday when I had to exchange a pair of trainers the staff was patient and did not fob me off and ask me to come back later there help me there then with no huffing and puffin great customer service well done sports direct Gravesend
August 2022 by Mick V
Some great bargains in this store and the girl on the till was lovely and friendly.The shops a lot bigger than you think, with a great variety of clothes and footwear.
