September 2025 by Parminder Heer
Very polite and helpful and staff members.
August 2025 by kevin harding
Very busy, and very noisy, staff should be aware of this and stop mumbling instructions.
August 2025 by Carol Dibbens
A very obviously experienced and friendly optician Informed me that glasses wont help me much now as my cataracts have advanced. They were not good last year and glasses would not help much now. She referred me to a specialist.A very helpful lady I recommend Specsavers.
August 2025 by emy cern
Was extremely helpful, polite, and professional
August 2025 by Steve Morrow
Brilliant service once again. Been coming to this store for a number of years, despite it not being my local branch. Always seem to run to time when I have appointments booked. Had been service from Louise T and Lucy. Keep up the great work guys, will definitely be back!
August 2025 by sukhi kaur
Quick and easy experience. The staff were very thorough during the eye examination and explained each step clearly. I was also given helpful advice when choosing my glasses.
August 2025 by Vibha Gaur
Frame was little bit smaller what was required so managed anyhow because I don?t have time to reframe it. Glasses were really urgent for my daughter. But anyways I really appreciate your help and support. Thanks
August 2025 by Andy Fitton
great service although waiting time at my visit was rather longer than necessary
April 2025 by Ray Crouch
Having what i thought was a very good eye test, when I collected my intermediate spectacles specified for use with a VDU screen I found that the right side lens was not in clear focus.
After consulting with her colleague I was informed by the assistant that this was normal and that the left lens was in focus because my left eye was stronger then the right and that the two lens have to work together. What`s the point of having a right side lens at all if it doesn`t provide clear vision.
I do not feel comfortable with the explanation given.
April 2025 by Lidia
Excellent service. Very professional. I felt like a queen at the Specsavers salon.
April 2025 by Louise Durling
Took son, efficient and very quick
April 2025 by Richard
Popped in to have glasses adjusted to fit better and the new shop floor looks amazing, was not waiting long this time and was helped by Mark who had a very friendly attitude, was able to see issue and had my glasses fitting alot better quickly and gave me some faith back in this branch.
April 2025 by Babs Acott
The staff are all really lovely, they are inviting, friendly and nothing is too much for them. Of course the people dealing with me were excellent but I really do believe each and every member of staff are as good as each other. The team made my visit really lovely when I was not feeling 100% - thank you Gravesend Team extraordinaire!!
April 2025 by Cathy Double
Great all round service. Thank-you
April 2025 by Ian Brown
Eye test was thorough and professional and explained well.