March 2024 by Max Wood
Anil in commercial sales was a pleasure to deal with. Great price and great communication given to me while obtaining my new van. Easy to work with. Thanks
March 2024 by Zoe.omahoney 77 O'mahoney
Gordon at SMC Gravesend was amazing from start to finish he was on the ball with finding us the van we wanted unlike other dealerships who didn?t even call back. He was so helpful, professional and his customer service was perfect. Any questions or concerns he answered and was constantly keeping in touch with us to ensure our purchase went smoothly. Thank you so much Gordon we can?t recommend you enough. Very happy customers Matt & Zoe
March 2024 by wr1nkl3rs ps
Thier works is fine but thier communication could be better and not left to customer to keep ring up for update or left till 30 minutes before they close to let you know when your more than 30 minutes drive away or need to get public transport
March 2024 by Andrey Nikulin
Impossible to get to service team via phone.
February 2024 by diane whitehead
Over many years I have built a good relationship with Gordon at the Erith branch and the service received has always been brilliant. However, distance and convenience means that I have to use Northfleet for any issues including service. Over time I have let the rudeness from this one particular woman go, however yesterday was the final straw. The rudeness, lack of customer care and sheer dismissive behaviour from her is unacceptable. I will no longer bring my vehicles to have work done, nor will I recommend a place that allows their front of house staff to talk and act in such a rude manner to paying customers. If it meant I could only deal with this branch I would be change brand!
February 2024 by Jeff Mortonson
Robert Hopwood at SMC Gravesend was superb in the whole process of trading in our old car and buying another. I will certainly use them again, highly recommended
February 2024 by Maria Starkey
As always excellent serviceRobert always helps us listens to our concerns never pushes us into something we don?t need. Be back again
February 2024 by Tony Woods
I can't really complain about anythingIt's been I go experience
February 2024 by Rasaq Bashir
I brought my car for the faulty Audio head unit. I was initially quoted £960 to replace the head unit and to replace the USB dongle in the centre console. The Garage diagonise the car again and they were able to get the audio head unit working instead of replacing it, saving me hundreds of ponds.
February 2024 by Andrew Jefferys (DBugsyJ)
Really impressed with the level of service I received. I was served by Rob who was knowledgeable, helpful and a good all round person.Good service from the dealers?. Thank you.
February 2024 by Nikki Hooper
Great customer service and good communication from sales rep Rob Hopwood.
February 2024 by Paul Rawson
We had a very good experience with Ford Rayleigh Weir purchasing our new vehicle. They were not at all pushy, answered all our questions and made us feel like valued customers. We got a great deal and are very pleased with our new car. We feel we have somewhere to go if we have any problems all or any silly questions to ask! We feel very supported! Thank you Rayleigh Ford!
February 2024 by Diane Rowland (Diane)
Excellent service. Would recommend definitely
February 2024 by John williams
As ever just what I needed.
February 2024 by david law
From start to finish our experience with Bradley and SMC Ford Gravesend was every thing it should be. We had never been through the experience of obtaining a new car through PCP but, although rather complex for us it all went smoothly and to cap it all the car was delivered to our home. Well done Bradley and SMC.
