September 2023 by Gary Dunkley
I went into your Gravesend branch today to withdraw some cash and I thanked the kind lady on the front reception desk. She was ever so helpful and really pleasant to talk to. She showed me the amazing instant access savings account which I took up on the spot, even going so far as to help me through the process which took less than a few minutes. Her manager was present with the biggest smile I?ve ever come across. I felt that I?d come home upon entering the branch. I believe the lady in question is called Kuljit or Kaljit. She was so polite and friendly and I?m truly grateful to her for the magnificent customer service provided. With kind regardsGary Dunkley
April 2023 by Sonia Dadwal
Genuinely shocking customer service. Completely unhelpful and uninterested in helping their customers. Staff have a basic lack of understanding of their own process. Would leave a negative score if possible
January 2023 by Ade Odetola
Loooooooove the self service ATMs, beats standing in the queue. Friendly staff and spacious banking area.
October 2020 by Stewart McDonald
Unusable external cash machines if there is the slightest bit of sunlight
May 2019 by Lawrie Park Road
Not bad branch
May 2016 by Surjit Bharath
Why is there never anyone at the front desk to answer short queries??
