December 2023 by the man with no name
Very helpful in times of seasonal colds,pneumonia they are trying their best.?
November 2023 by Genna
Horrible service by owners son, he speaks to people as if he?s above everyone. Rude & belittling and expects customers to put up & shut up. I strongly advise anyone to use another pharmacy. When I was leaving every customer said that the owners son is extremely rude but they?re stuck with his awful attitude as it?s their local chemist and they need to be able to get prescriptions local. Disgusting attitude especially considering they are dealing with people who have health issues.
September 2023 by Anna Hosszu
Both my sister and mum goes there for their usual prescriptions, they're always very efficient and quick. They are very professional and organised. They even delivered my mum's prescription to her when she couldn't pick it up herself, free of charge. They're a very dedicated and caring team of professionals, who are knowledgeable and always ready to help.
September 2023 by Emília Hosszú
Best ever, pharmacy, in my opinion. Professional, polite staff.Thank you for being so amazing.
June 2023 by harinder sandhu
Today I rang up asking if my medication was ready to collect. The doctor had issued the script earlier in the morning. They told me they could get it done by 5pm which was ok the last time I needed my meds. Unfortunately this time I completely forgot to order in advance so urgently needed my morning dose. The lady on the phone agreed that I could have the medication I urgently needed before 1 pm and that I could collect the other three items later.When I got to the pharmacy, the assistant at the front was very kind and helpful however the pharmacist was so rude. Said he can?t disrupt his workflow for people like me who forget to order my medication in time. WOW. He showed no compassion for someone who is chronically ill and just simply forgot (I confess I am only human) I told him normally you can take a script in to any pharmacy and they prepare your meds then and there. However, because I have four medicines on my script he said it?s too much and it disrupts his workflow which is why I have to collect later.My Doctors on the hand were very understanding and wrote my prescription straight away so I was shocked with the abruptness from the pharmacist. I told him that this would be the last time I would be using his pharmacy and he was so arrogant to say that he didn?t care and didn?t need my script. He didn?t even care when I said that I will be writing a review about his service.I?ve never had a problem with Pelham surgery which I used before I moved.
January 2023 by Matthew Arthur
Always polite and helpful.
January 2023 by Suzanne Bloomfield
Very friendly and helpful staff
January 2023 by Nicky Dyne
Couldnt of said this better myself great at advice too.............A1 Pharmacy. Seem to know lots of their customers personally, as well as their conditions and medication. Family run with son being as good as his father! Always friendly and ?on the ball?. All Pharmacists and assistants are5 star. Have no hesitation in recommending them.
December 2022 by Loulou
Not very helpful, phone up to ask about flu jab, was told had them in stock but when gave my age was told no, didnt ask if I had any medical conditions then put the phone down on me
July 2022 by AViT Madness
AVOID THIS PHARMACY FOR URGENT MEDS....Arrived after dr surgery where sending an urgent prescription over digitally, arrived and older pharmacist stated the surgery has been sending patients down and not sending the scripts over and left wondering if GP was going to or not, it was close to closing and called GP to make sure and they said they were awaiting a sign off which is fine., pharmacist then carried on with last few customers all good. Then the prescription arrived but they stated was for Asda not here. Confused I called GP again and they stated that any pharmacy can pull off the prescription and she would get me the barcode, the young pharmacist stated he already had it and then stated the time was 6pm and could not fulfil the prescription as store now closed. This was very rude and unprofessional i had been waiting as this was for a blood clot in my partners leg and as she is is such pain and discomfort I would have hoped for some empathy. NOT here . Young pharmacist was in interested ig helping, more trying to get me out so he could go home, The lack of patient care is disgusting Better service from boots, this is a local for local people yet totally overshoots the whole concept of being a local pharmacy, unlike the old days. Pop in during early hour or lunch it may be fine grab essentials but avoid for urgentprescriptions.
July 2022 by Heidi Johns
Best pharmacy in Gravesend , always friendly and helpful, never had a problem with getting my medication n time 10/10
June 2022 by john clayden
This must be the most unhelpful pharmacy in Gravesend??
May 2022 by Linda Kyle
Usually a 5 but today very rude inpatient man answered my call today wasn't happy will move
February 2022 by Fred Savill
A1 Pharmacy. Seem to know lots of their customers personally, as well as their conditions and medication. Family run with son being as good as his father! Always friendly and ?on the ball?. All Pharmacists and assistants are5 star. Have no hesitation in recommending them.
October 2021 by Harry Monk
Excellent service. Got my mum's dressings very quickly & phoned when they came in.