February 2024 by Nuong Tran
I bought some clearance glasses and the other stuffs in the shop with receipt but when I was sorting out the shopping bags together due to the Primark was broken. It was near the entrance , and when I moved the glasses out the door, it made noise. The Black lady named Sam called me back to check if I did shoplifting but with a rude attitude and aggressive, racist. She said there was no security tags on them , I did see it but they were the one which made noise when I tried to move them forward and backward through the entrance, but she didn't check properly and and didn't care what I explained, she just judgeed straightaway my little one got something in pockets . She checked the whole bags and still clarified my girl had something with the security tags even I did moving my girl through the entrance and nothing happened. She still did not come to the entrance to check the glasses only like I suggested .She just judgeed and belittled people by the looking. Not all the poor people are the shoplifters mate.At the end, the other staff( White lady) who did transaction for me came over and help me to sort it out. She removed all the tags from glasses even no security tags, then nthere was no more sound .This is such a bad management.
February 2024 by titilayo aderibole
Happy with the product bought
January 2024 by Warren Lovell
Helpful staff and well stocked as usual
December 2023 by Glenda Dangerfield
Today I visited boots Gravesend to have an eye test , The staff were fantastic,so caring, professional,and helpful ,all was explained to me about the different tests and I felt comfortable and in good hands,A big Thank you look forward to picking up my new glasses which were on special offer buy two with a discount and also received 3rd pair free great !
December 2023 by the bazukapug
I witnessed a young girl be vilified by the security as she left the shop, after she explained her situation they proceeded to belittle her. the security asked other members of staff if they saw her buy the products to which they said no, when she definitely did as I was near her at the self checkout. They checked her personal belongings which she found very humiliating as there was personal products she didn?t want anyone seeing, it seemed the security team made every effort to make this young girl embarrassed and humiliated even when she had a receipt to proof her purchase. This is appalling service and I think management need to let security know not to profile people based on their appearance.
December 2023 by Laura Rakauskaite
Went in earlier today just to but one face cream, lady at the counter had so much patience with me told me about a deal, finally got there in the end she helped me save money whilst gaining more items :) extremely happy :)
October 2023 by Stuart simpson
Think people only go their for eye tests and hearing problems , did like the shop once but not many staff . Took my father-in-law their for hearing add check , bit pricey and technical for a pensioner.
September 2023 by stylishnene 01
boots opticians:the best ever!!!very polite staff... all of them are.patient opticians and ophthalmologists.I have been using this particular boots for over 7 years.thorough examinations, good advise. good customer service. calling to confirm if you would attend or not.ever helpful.the only thing is there needs to be more variety of free NHS glasses.highly recommended from child to elderlythe store: good stock.the store staff: helpfulpharmacy: I have nothing good to say so I wont comment. sigh!
September 2023 by A Rizai
This is the place where they provide for all your needs from cosmetic, medicine, and eye care happy to see some of the old store still in town.
August 2023 by Graham Baxter
Boots opticians were great as always! Great service!
July 2023 by Mick Gray
Staff are so helpful definitely recommend
June 2023 by anne Coco Akintola
No one answered my calls
June 2023 by Trevor Webster
Enthusiastic staff stifled by lack of choice ...
April 2023 by Karolina Bartnik
? ? Well equipped shop, good quality cosmetics and a large selection of products. I choose this shop when I need variety in my choice of cosmetics. I recommend Boots ????? ;)
March 2023 by Frederick Revell
Good for medical related and personal stuff