August 2025 by Mohamed Ali
Very good customer service. Lady name was cherri and was very polite and helpful. Will definitely buy again from there
June 2025 by jake ryan
If I could give 0 stars it would be too many. I brought a holdall on wheels used it once and the bag ripped. I took it back for a refund, within the allowed time with a reciept. As soon as I walked up to the desk, I got the feeling that they were looking for a reason not to issue the refund. The first lady went to get another lady, who then went and spoke to a manger. She then came back and based on their own opinion only, no actual evidence I was told a refund was being refused as I had dragged the bag. I categorically told them that I had not dragged the bag and brought it specifically because it had wheels, so it would make no sense for me to drag it. I asked the lady who I dealt with, why anyone would drag a bag on wheels and she couldn't answer it. I was then advised that if I wanted to complain to do so online. I did that and was told it would be resolved in 48 hours. 3 days passed so I chased up online for an update to be told, as the item was brought in store, there was nothing that could be done. So I spent two days waiting for a resolution that was never coming. Rude members of staff in the pepper hill store who looked for any excuse to refuse a refund, based on opinion rather than fact. Do not use this store because if anything goes wrong they will accuse you of damaging the item. If this is how they treat loyal customers then I hope the store closes down, as it is clearly not fit for purpose.
February 2025 by Georgina Mason
Rude manager and not interested to help just go in the back and gossip about customers
October 2024 by L M
Returned an iron for refund in June. Didn?t check until October to see if money had gone back in my account. I realised that I had never been refunded so I contacted the store to raise the issue on two occasions and was told they had raised the refund request and that I would receive an email within 24 to 48 hours. Both times an email never came through. I called third time and was told sorry we can?t refund unless you provide a refund receipt which was never asked for the first two times I called. No one is interested in helping. Useless store and service. Seriously thinking of buying elsewhere on the future to save myself the hustle of having to beg for a refund. Truly disgusting how they treat their customers.
September 2024 by Mark Brown
Why are the staff so rude and unhelpfully they stand there and go yeah all of them then tut and moan if you ask them anything then throw your item on the counter and just look at you as if to say go on go take your item and what ever you ask its always no or I don't know or just a shake of the head and the thing is argos used to be cheap there's a lot more other shops just as cheap will not be going to argos again
June 2024 by Babs P.
Had everything we needed after reserving online. Staff were friendly and helpful. Not great location though, if it's busy then it backs up into the supermarket.
May 2023 by Mercedes W210
Can't wait for this company to close down it won't be long
May 2023 by NRT Vegas45
Never will I return
May 2023 by Vegas Racing
Terrible service
February 2023 by Festus Adegbite
The worst store ever... I'll be cancelling my Argos card
January 2023 by Andy Drew
Ordered necklace from Argos purely because it stated that it would be in store by 09:00 am. After it was ordered and paid for we received an Email stating it wouldn't arrive in store until 16:00 pm . Never heard from them until after that time so had to phone them, only to be told that it wouldn't be in store until tomorrow at the earliest. This item was due to be presented to the recipient tonight. She will be very disappointed. I should have gone to Amazon. Andy Drew
November 2022 by Ethan Phillips
Easy to locate but had to queue for a while to get my collection item
November 2021 by Calconiea
They never have anything in stock.
April 2021 by L C
Friendly staff
January 2021 by Aimee Crane
I got BTS albums here really quick and easy
