July 2025 by Black Power Ranger
Above and beyond! Where others shy?d away Timpsons took on the challenge. Has a chipped van key that I needed repaired but didn?t have the part that chipped off, so they had to guess that part of the key. I knew the risks, and it was worth taking because they nailed it. Van key now works perfectly
June 2025 by Matt Nash
Have had a problem with a broken Transit key that was odd in as much it didn't correspond with the information available. I spoke to Jay who couldn't have been more helpful. The result was a repair to get us going, meanwhile he's looking into the availability of the correct key.
Very impressed. ( especially in current times)
May 2025 by Thomas Raven
Excellent customer service here! Really happy. I got a new vehicle key cut and made and the service was excellent. In fact, I ended up saving money here then going elsewhere as we were able to salvage an almost doomed car key. So very happy and based on this fact, I'm just about to return to get my new car keys cut.
March 2025 by Ayomide Adewale
Very efficient and fast had my car key done there
March 2025 by KING (KING EAGLE)
Was there for passport size photos, great service
January 2025 by Adam Ormrod
I had an Audi key replaced today. Tricky to do but done brilliantly and great comms from the staff. Timpson just seem to have great staff all over and do a great job and at a fraction of the cost of Audi!
November 2024 by Debbie Holness
Staff member Jay at Hemstead Valley was so helpful. He went above and beyond when helping me today and I can't thank him enough. I tried a couple of different places before I ended up at that store and quite frankly until I got there noone could give a damn about diagnosing the issue I was having with a key. Thanks Jay you are an asset to the company and your customer service is exemplary.
August 2024 by Frances Hayes
Kind man helped me with my new shoes
July 2024 by Lucy Milliner
Lovely place good keys and service the man looked like he should make keys, but one recomendation ?Mikewahousekeys?
You know instead of Mikewasowski from monsters inc but on a house key. Then I will be fully satisfied, thank you for your time
April 2024 by Imogen Graham
My car key was broken and I called Hempstead Valley to see if it could be repaired. I spoke to Jay who didn't have the parts, but rang around other stores in the area to find one that could help me! He seemed very knowledgable and skilled, and called back to check that I got it fixed okay :)
March 2024 by Alice Moir
Super helpful in repairing broken car key. Will definitely be recommending them to my friends
February 2024 by Stuart Mac
They replaced my iPhone screen did a fantastic job and was cheaper than the other 2 mobile phone stalls they have in the centre. Would definitely recommend
January 2024 by Keith Webb
Very good
December 2023 by Lucy B
Been to Timpsons Hempstead many times now, the guys are absolute gents, so knowledgeable and quick. Very happy customer will return again and again. Excellent customer service and recommend to my friends and neighbours
November 2023 by Gianni U
Friendly, professional staff.Recommend! Five stars!