February 2024 by Rik Houghton
This post office is such a waste of time. Their evri printer hasn't worked for months, and if you do a prepaid parcel their barcode scanner never works. And all they say is "yeah a lot of parcels don't scan" go elsewhere would be my advice.
February 2024 by J P
I honestly cannot believe what a miserable old bag the woman behind the Post Office counter is. I thought it was a one off but sadly not. She is rude, no manners, no eye contact, no hello, no thank you - snatched money under the glass like a rabid dog snatching food out of your hand. I cannot believe she is front of house. I won?t be back. I am disabled and use this post office as the parking is good for me - I?ll find somewhere else in future. She just wound me up beyond belief! Horrible lady.
December 2023 by rachelle
The shop owner is rude! There was a queue for the post office going up one aisle (no where near the door) and I was told I have wait outside in the rain despite there being more than enough space to queue in the shop. I refuse to wait outside like a dog to collect my parcel!
September 2023 by Paul Wickenden
Friendly service and helpful
September 2023 by Jess N
Rude post office member of staff. Didn?t smile once or barely even make eye contact. Came across snappy and rude and unhelpful. Even shouted at our child for touching something! Will definitely not ever return. Only came here as needed something my usual post office didn?t do
August 2023 by Ola Aderibigbe
Is it Twydall post office that?s terrible? Or is it Royal Mail company? Third time disappointment from these guys. I mean, how can you do 1st class next day delivery and it doesn?t deliver next day? The other day I shipped a parcel to Canada 1st class mail and it took one whole month to arrive in Canada and lost on the way in the Uk. Customer care was unable to even know it?s whereabout even though there was tracking on it. What a shame! I am literally furious right now!
July 2023 by Martin
I've been avoiding this place for some years after a bad experience but decided to give it another try. That was a mistake I won't be making again after the way I was spoken to. I recommend Woodside who are always friendly and helpful.
May 2023 by Tony Dickinson
Despite their own website and the Royal Mail website stating they are open on Sundays 09:00 - 13:00 the post office is closed. Not helpful in the shop at all just blaming ?others? saying they have asked for website to be updated. If I could give zero stars I would.
March 2023 by Greg
They operate when they want - not what is stated on the official website - this is what the guy told me when I tried to use their Sunday drop off service. Absolutely ruined my plans by this, also mentioned I walked 2 miles with the parcel in and back! I will never use this scam company again!
December 2022 by Jake Clackett
Been trying to phone them as I dropped off a parcel on the 06/12/22 and its saying its still there.
July 2022 by Josh
Shocking customer service, selling broken elf bars and refusing to give refunds, avoid if possible
May 2022 by Karthika Jeganathan
Regularly visit the store, has everything a local convenience store requires. All staff are extremely nice and bubbly. In particular, Post office staff are very well trained and will guide you accordingly to your respective transaction!
March 2022 by Tash Stephens
The staff is very patient and it's in a shop which helps u can post stuff and then buy milk, bread. Ect
January 2022 by Gordon Hunt
Always a queue at the post office section as there only seems to be one open.I find the owners not to be friendly or polite a smile or welcome would go a long way.I will not go there anymore I now use Woodside who are friendly and helpful
December 2021 by Soumya Jud
I visited the Post Office about a week ago and the lady was very accommodating as I had quite a few parcels to post for Christmas quite late in the day. Great service from the staff and the shop looks much better after the refurbishment, with a lot more stuff!