I’ve been mis sold a product in store. I was upsold to switch my broadband, they quite frankly lied about various subscriptions which come with the package - none of which were true. I was led to believe that with these subscriptions I’d be saving around £20-30 p/m as a result of the restrictions. Instead I’m... read full comment
March 2025
Unwilling to help with the exchange of a brand new S25 ultra that was faulty. Then proceeded to lie about having any in stock. 'No new phones in stock to sell'!!
January 2025
Just been in and the assistant no help from assistant.He said my Dad needs to produce a driving license or passport but my Dad has neither. He said he would have to phone customer service..He would not even look at his phone..I explained my Dad pays £5 a month and only gets 10p minutes. He said the best offer is £10 a... read full comment
The EE store located at Hempstead Valley Shopping Centre, Gillingham offers a next day mobile phone repairs for customers on any network. The repairs are manufacturer (Apple, Samsung, Google and Huawei) approved, so you can have peace of mind knowing your warranty and personal data are safe. The store also offers a great range of mobile phones, tablets, broadband and SIM only deals for personal and business use.