Visited the EE store on Gillingham High Street to purchase the iPhone 16 Pro Max, and it turned out to be one of the worst customer service experiences I’ve ever had.
The process took over 1.5 hours with no clear communication. Staff members, particularly someone named Jade and her team, were slow, disorganized,... read full comment
February 2025
Wonderful customer service today from Aysha ??
February 2025
Poor customer service from all staff. Information not given appropriately which led to extra trip being needed to be undertaken No real understanding or acknowledgement of why it was an upsetting situation and took a real shine off of getting a new handset
The EE store located on the High Street, Gillingham offers a next day mobile phone repairs for customers on any network. The repairs are manufacturer (Apple, Samsung, Google and Huawei) approved, so you can have peace of mind knowing your warranty and personal data are safe. The store also offers a great range of mobile phones, tablets, broadband and SIM only deals for personal and business use.
