February 2024 by Priya Randev
Wasted journey and money for parking. I was sent a text to collect order and the store is closed. No signs and no updates online about opening hours. No one ever answers the phones pointless to call.
November 2023 by Sam Whiffing
The security were late to open the door and let customers in. He seemed to tail my 4 year old like he was a criminal and was eager to let me know that he was looking at items on the shelves. Once we had paid and were leaving, I noticed he we was very enthusiastically helping a young female customer, even offering to hold her basket for her.
October 2023 by Md Tanjil Islam
Good staffs and less crowded during the afternoon hours ?.
September 2023 by Leigh Phillips
Only gave it one star as zero stars is not an option. Booked flu jabs on line for 11am on Saturday. Stood in the queue at the pharmacy after the security guard followed us to the queue. Was ignored for 15 minutes whilst one person served and three other people hid begin the counter until eventually, a blond woman, who was clearly huffy about serving the public, commenced being rude and blunt with customers and decided to do some work. We said we were there for our flu jabs, to which they stared blankly at each other, saying jabs don't start till October even though we had a booking! Walked out, hoping this is one of the 300 stores being shut. No wonder they are in trouble with staff like this!
September 2023 by gabe mexx
Useless people at the counter they don't even know what are they talking about
June 2023 by jan nowak
The best pharmacy in town. My medications are always on time. Nice service. The right people in the right place.
June 2023 by mick flynn
The counter staff are helpful but the female Indian manageress is awful, rude and dismissively unfriendly
April 2023 by Ada Florea
Worst Boots ever! 4 online orders placed for prescriptions, 4 prescription ?not received by us, we don?t have what you need aaaaand it?s your fault?. They actually blame you for ?not placing the order right? when they say they didn?t receive it although it has been confirmed over the phone with the online team that the order was sent.Pharmacist talks down to you and is clearly discriminative ??After returning to the pharmacy 2 days in a row and calling them to make sure they ordered the prescription, the second visit still no prescription because ?system issues and we can?t give it to you?. How did they give the person in front their prescription in that case?! Ah right, it?s almost closing time so no one wants to work in the last 15 minutes.Every time an online order is placed here, no exception, they never ?received it? and it?s your fault as a customer. NEVER AGAIN ??
April 2023 by Catarina Andrade
never opens on time, absolute joke especially if you need something urgent. Staff look rude and careless.
April 2023 by Louis Ngaka
Good place to get your medication
March 2023 by ionut borcan
Very polite staff
February 2023 by Mariya Todorova
They never pick up their phone.
February 2023 by Frank Whittaker
Possibly one of the worst shops/pharmacies I've been to. I was not getting a prescription just buying some goods and went up to one of the tills that weren't at the pharmacy section only to be told to queue up in pharmacy section. Queued for about 15 minutes then got to the front only to be told I've queued for the wrong till. I put my products back and left the shop. I don't think I will never be here again.All it takes is clear communication, especially at a pharmacy as busy as this one and there's a distinct lack of communication with the staff and signage. Just really annoyed me to waste 15 minutes on a communicatiom error.If you're planning to buy pharmaceutical goods, take your business to one of our many local pharmacies in Gillingham.
December 2022 by Twotone skaman
Please do not advertise that something is in stock on your website when it is not!A wasted journey and wasted money on car parking!
September 2022 by J B
Avoid !!!! IF you dont love yourself then this is the best place to come. you will see staff rolling eyes even for a slight enquiry, very rude to customers. A lady afront me was in tears and the pharmacist didnt even bother..All i heard the pharmist saying " what a nuisance ". No point in arguing because for them customers are always wrong ! Im glad i found another respectable pharmacy...
