March 2024 by Joe Harle
We went to this shop at the weekend and left an item we paid for on the till,we went back on monday,gave them the receipt and the security checked the cctv and came back and said yes we did leave behind take ur item,EXCELLENT SERVICE, WELL DONE
March 2024 by Jerome Adams
The staff at the paint section was very helpful.
February 2024 by Katrina Connell
What a great experience I had today at this store! I cannot praise the bathroom staff highly enough. I went in with a concern... not a compalint... but believe me I was getting there! They MADE ME A CUP OF TEA! took my paperwork and took all the stress away by going through the entire list of 'concerns' namely wrong items ordered by staff... wrong items delivered by delivery guys... and refunds not made to correct card. So a huge thank you to Gina Zoe and Kelly ( who made a great cup of tea!)
February 2024 by Teresa Ormsby
Had exactly what I wanted and very helpful staff when looking for my item ?
February 2024 by Ukrstars Ltd
easy access and no waiting time in the queue
February 2024 by Ken Lawrence
Self checkout only. Avoid.
February 2024 by Sercan Serj
Stores good but the amount of learner drivers is a joke and dangerous. While writing this review there's 4 driving no stop between 3/4 rows of parked cars. They should pay to rent the bottom of the car park out as you can't use it unless you don't value your own car.
January 2024 by J P
The place has everything but on the flip of that it?s so vast. The disabled spaces are one end of the car park and the tills are right up the other end. You can?t ever just ?nip in? for something without having to do a marathon.B&Q please consider opening one of your tills at the gardening end please. It would make life so much easier for those of us that struggle. Your place is SO vast. And today there were four members of staff just chatting around the self service tills. Please have a rethink. It?s almost to the point of being unfair.
January 2024 by anthony Drury
Not all ways the cheapest. But as most DIY thing you will need.
December 2023 by John Cusick
Horrible store, went around in circles trying to get wood cut then a drill. Staff are useless
December 2023 by Scott
Had an excellent experience today looking at Christmas lights. Mark went above and beyond to assist with our purchases, he is a credit to the company! Lorraine at the checkout was equally fantastic.
November 2023 by Karen Atack
Barbara on the paint section was extremely helpful. She was very knowledgeable and went out of her way to provide excellent customer service.
November 2023 by Jake Michael
Just come to the store to buy some filler/sand paper/ lemon soap/ filling knifes. Been coming to this store for 10 years plus. I'm 30 years of age.Being questioned by a young girl who's no older then 20 called Alicia is very embarrassing. I had people behind me in the qué laughing saying "what a joke you can clearly see his older then 25"I'll be taking this further with. Very embarrassing. She was a jobsworth.
November 2023 by Danni Simpson
Staff friendly and helpfulIf you are ordering a kitchen, get them to check your full design has transferred from design to quotation as they did not with my order, and I now have a kitchen with no work tops and have to wait a further 4 weeks for the worktop to be delivered! Staff were helpful with sorting the issue but just get them to check everything is there before you end up like me!
November 2023 by trevor bush
We have purchased a bathroom and kitchen off Abi in the kitchen department and I couldn't be more pleased with the service so helpful did the kitchen plans advised on every aspect checked all items and delivery dates brilliant a real credit to b&q A real treat to meet someone in a store these days that cares about her job and her customers thank you Abi