August 2023 by Aileen Dovey
Ordered new glasses, they came in week later as sunglasses which is not what I ordered, I ordered varifocals that go dark in sunlight. Apparently misordered by store. Still waiting 2 weeks from original order. Really not impressed!
July 2023 by Carla May
I Ordered glasses last Monday and went to collect today. Upon receiving my glasses I noticed they were the wrong colour. They were very similar but I had my heart set on green. After some digging and a phone call they realised there had been a mix up with the frames and the pair I had ordered were discontinued which is why the wrong colour had come. They were quick to give solutions and offered to swap my lenses and put them in the display pair which were the green ones I had originally ordered. They were very kind and polite through out the whole thing. I am very happy with the outcome and understand that mistakes happen. I will definitely be coming here in the future if I ever need new glasses again.
May 2023 by Nicky Giles
Ordered my glasses weeks ago , when I went to collect them they'd sent sunglasses instead of reactolight 2 weeks later still waiting and I've my son's wedding tomorrow... Not impressed
February 2023 by Legend
Good one
November 2022 by Stephen Lee
Really friendly and professional
November 2022 by Capt 395
EXTREMELY rude optician who tested my eyes. Was on the verge of walking out during my appointment. Stinking attitude displayed by her. Totally impolite and unprofessional. I won?t be back?.
October 2022 by Mike Keane
Amazing technicians checking your eyes, superb service choosing your new frames and amazing value at an incredible price
October 2021 by Clare Cossar
I had a positive experience today. The Optician Clare was wonder and diagnosed an eye condition. She put my mind at ease and explained it so clearly and offered wonderful advice. I really am very grateful for the professional way I was treated throughout. I highly recommend Asda Gillingham Opticians. Thank you.
October 2021 by Tammerin Du Preez
Very patient with a very indecisive Newby. Great service.
October 2020 by cheryl neal
Big thank you to Keely today for meeting myself and partner at the front of the store amidst all the problems that we are all experiencing right now so we could collect his new glasses.
October 2019 by Paul Worrell
Slow service, understaffed.Staff are polite but need help, good job the frames and lenses are cheap or else I would go elsewhere .
