July 2023 by C
Very helpful staff. Issue picking up French phone network in Folkestone !
May 2023 by Stephanie Swift
I had a difficult account problem, assistant Manager Kal was brilliant, very knowledgeable and charming, Hanna was also excellent with her knowledge also very charming.
March 2023 by Donna Skov
Fab friendly and informative service with Hannah at Folkestone. Knew her products and made the purchase of a new Samsung easy! Thanks Hannah!
January 2023 by Lesley Connolly
Great service polite staff able to help with any issues
January 2023 by Don Anthony
Sorry we have lost your phone,,, can you give us another 6 days on top of 12 to find your phone at our shop or our trade in center,,,,,, you are a joke of a company! update 16/09/22 they have now stalled me again saying another 10 days for the money they owe me... i will keep this up till i am paid!!
January 2023 by Kathrine Castle
Really great staff but you get better offers and deals online. Please check.wjem getting data your down load and upload speeds haven't been downgraded.
June 2022 by David Anderson
phone returned after repair notified by dhl , shop didnt bother to put delivery back to shop and dhl attempted delivery back to my home address when i clearly told the shop i wont be in as away at work, vodaphone are the worst company around a total bunch of dimwits.
January 2022 by Robert Benn
Always helpful. Been with them since getting my first mobile.
January 2022 by madeleine brott
Excellent service and knowledge.
January 2022 by Phill Standing
Very helpful staff spent about 20 minutes explaining everything to me.Very thorough and professional
January 2021 by Paul Anthony Lister
Outstanding Customer Service from the Vodafone Folkestone Retail team.I have high standards and low patience yet the young lady dealt with my requirements extremely well allowing me to return an unwanted sleepyZTE Blade A3 and order an alternative. Fast, Efficient and Charming.Top Marks. Thank you Vodafone. (:-)
January 2020 by Jools C
Just don?t go,not worth the bother
January 2019 by Jess Waddington
Always busy, but then only 2 employees on site on any given day :(
January 2019 by chris pennell
Couldn?t do more for me. My iPhone X had a unresponsive screen Alec the store manger done every he could to resolve this problem. Had to go through my insurance in the end but he said he would right any report for the insurance.
August 2018 by Rohan Scully
Shockingly poor customer service
