September 2024 by Nebi Rai
Had really bad experiences this morning subway in cheriton branch.The male person who was served us didnot have any customers service manners.
We went to get our wrap so close to paying he was like, you can only have three different sauce of your choice. I said,Well didn't know we can only choose three sauce if so why you didnot mention that when you ask , which sauce would you like? Rather mention you can choose only three different sauce.
Or write where customers can see ? He was like we can't do that? So you cant do that but you are happy to offend customer?
No apologise nothing he starting laughing in such a irritating way. Clearing he was enjoying that that clearly shows with his laugh.
I was like wgy ate you laughing it's not funny? He was like this is how I serve customer.
Clearly Didnot see smile on his face or hi, How can I help? nothing at all at first.
And he didnot give us all our wrap and he start typing up? I took the ones I can reach and there was one wrap and hash brown behind till so I had to ask him to pass it to me.
Worst experiences
Worst customers service
Lack of manner.
Will not visit again.
He was very irritating
May 2024 by Pankaj Sahore
Very poor service every time, not ready delivery every time delivery late
March 2024 by Michael Barrett
Convenient and lovely service. completed my difficult, large order easily while giving excellent customer
February 2024 by Idc
Worst subway I have ever been too, hardly no salad, bad service, wrapped my footlong sub into two separate subs. Wanted a tex mexan but didn?t get given grated cheese OR doritos. Worst service.
November 2023 by Jamie
Subway. New menu is new and good change. But Don?t start telling me I can?t have the salad I like in it though.
November 2023 by Shaun
Absolutely disgusting. Ordered a steak sub when I visited today and it was awful, I just couldn't eat it, after complaining they changed it for a different sub. Avoid this place if you want nice tasty food, I will not be going to this place again. The tables were dirty and littered as well.
October 2023 by Tom Botting
Worst service I?ve had at a SubwayWhat is Subway if you can?t even choose the salad? Bought one of those ?preset? sandwiches which already has a salad choice and was told I couldn?t even tweak it. The guys were grumpy about removing a single ingredient I didn?t like. I get it when it would be asking for a completely different salad on one of these, but just tweaking it to take a single ingredient should not be a problem. Either way I get that these are preset to a degree so not a massive issue.On a separate occasion though, I popped in for a breakfast mega melt and was told that I couldn?t even choose salad or sauce for that! All I wanted was a bit of onion! Totally ridiculous, especially given this isn?t one of these new ?preset? sandwiches and there is a dedicated all day breakfast sub which I didn?t order ? Never ever had this kinda service at a Subway before, just feels like the guy running it wants to be on a power trip and tell you no for the sake of it.If you want good service and to actually be able to choose what you have in your sandwich, use the Park Farm restaurant. Been going there years and never ever had to deal with anything like this. Always friendly and helpful. Will not be returning.
September 2023 by Yurii R
Refused to put a jalapeños in to the combo sub. You should better treat your costumers , or they won?t return
August 2023 by aayan sohail
Worst subway experience!I have tons of points stacked on my phone, and every time i try to use them, the give me an insulting look and then deny for me to even use the points in their own app!!I do the survey in their bill and get the free cookie/Drink, and they literally refuse to serve me??!! it is their own bill, and their own website voucher , and they refuse to give me anything!! they need to change their staff immediately! I have been nothing but a friendly and loyal customer(Bonus: They always lie to me and tell me that their coffee machine is broken, when it is clearly working)
August 2023 by Larissa Machatzke
Horrible service; avoid at all costs.
July 2023 by KKB KKB
You people really need customer service training as your staff dont have a clue and appear very rude! also if you offer a menu then at least sell what is on it.... clueless at best!
June 2023 by Hazel Lydon
Awful subway experience. Ordered new sub experience thing. Tried to choose some salad just got grunted at that I can't change it. Slapped sauce on I didn't choose and wrapped it up. Tried to ask please can I just change it I don't want it. Grunted at, no idea why I paid, british manners I guess. I later investigated it, all he had to say is you want a create your own. No customer service at all I feel ashamed I didn't just walk out. Never going to that one again, staff are yobs.Also to all subways, why the hell can't you do half and footlongs for same price, it says be picky!
June 2023 by Rob Francis
Awful service, staff need to be trained as they have no idea how subway works. Rude foreigners that need to learn English custom and manners.
February 2023 by Don Anthony
You people really need customer service training as your staff dont have a clue and appear very rude! also if you offer a menu then at least sell what is on it.... clueless at best!
February 2023 by P7873XVanthonyl
Impatient rude staff who have no idea about what they are selling, you people really need customer service training!
