December 2023 by Andy Such
Very friendly staff, l shop here lots every time I feel very welcome great staff
July 2023 by Alf Peters
I have used this store loads of times, and I have never had to wait long.
May 2023 by Peter Sheldon
Ordered onine, collected in store, never had to wait more than one minute, helpful staff, convenient, easy and pleasant service with reasonable prices.
May 2023 by Kirsty Longley
Asked for help at the counter to be told I need to find what I was looking for on the iPad. As a DIY novice it would?ve been great to have help. Left and went to Wickes who, were only to pleased to help, won?t be retunring.
January 2023 by Carole Southern Sinclair
Excellent service, helpful patient staff, i only needed a light bulb i was having difficulty finding anywhere, the young man behind the counter gave me as much customer service as if i was spending ££££when i only spent £1.98. Well done
October 2022 by Steve Wallace
Quick, efficient service. Helpfull staff, They have a good stock, or can get products not available elsewhere locally.
October 2022 by Alan Wrotchford
Good range of products at good prices
September 2022 by Nina Milton
This is not a review particularly about the Folkestone store, more about the poor online ordering and delivery service or there lack of. My partner ordered 3 items on Tuesday, your website states 24hr delivery. Unbeknown to us you use parcelforce - being part of Royal Mail they had a day on strike Wednesday, so we had a wasted day waiting in as there was nothing to state you use parcel force and that delays could occur due to the strikes as is clear on other company websites who use Royal Mail services. Waited in today in which time 48hrs have passed, and only one item arrived late this afternoon. Upon calling your customer service line my partner was greeted with a rude man saying it can take up to 48 hours, we are two items missing and will be 72 hours in to our wait as I have to wait in again tomorrow being Friday, and unless my maths is that shocking I do believe surpasses the 48hrs in your recorded phone message. 3 days we have wasted waiting in for 3 items to be delivered. Needless to say wouldn?t recommend the online delivery service ever.
August 2022 by Pauline Sparrow
Great service and staff
August 2022 by Ken Kirkham
Great location, great products at reasonable prices
March 2022 by Helen Keen
Great store, only browsing for bits. Good selection, reasonable prices. Easy access for all.
March 2022 by Craig Smith
Ordered online picked up in a couple of minutes spent in shop, And managed to pick up something else I forgot while I was there.
February 2022 by luke blown
I've been coming to the Folkestone branch for a long time, great store! Mark the manager runs a good team, always friendly, knowledgeable and helpful. Would highly recommend !
February 2022 by Lucian Iovan
By far cheaper than Homebase next door and at the same time you can be in and out in five minutes, saving you time and money.
November 2021 by VIICTOR BUTLER
Prompt service and very helpful
