August 2023 by Tony Bates (laila)
Member of staff extremely helpful and knowledgeable in regard to purchase of used iPhone.
August 2023 by Benny Godden
It's such a good store all the worker are kind and happy to help even if they can't find it they will recommend other cexs that have it in stock or they will ship it over for you.
July 2023 by Love Hentai
when i entered the store the workers were already giving me looks and when i went up to the counter i explained the worker my problem with my phone and then 2 minutes later the worker came back and told me that it?s accidental damage but when i bought the phone the worker said that it might break more over time and told me to come back to get it fixed but when i did that?s happened i honestly would never come back to this location
July 2023 by Mike S
Efficient staff. Gave me reasonable price for electrical item sold. Would use again
May 2023 by Tracey Richards
After being told very sternly and matter of factly in no uncertain terms where to queue ? by the colleague with orange hair and glasses.I drove home 45minutes away to find one of the discs was incorrect,I wanted the 3rd film and was given the first.I work in Customer Service and find this lack of detail and attention very frustrating ? Now have a very disappointed son ? The expectation of customer care is never disappointing.vverypoor.
May 2023 by Jockulas Gaming
Fast friendly and efficient service for my gaming needs.
May 2023 by felix
less crowded and a variety of games and accessories available
April 2023 by Rich Austin
Lovely friendly staff always wanting to help find the items you're after. Items have always been as expected in their rating banding.
April 2023 by Matt Schafer
Half the games i buy dont work because as a worker told me they dont check them
February 2023 by Alex Shorey
Lots of goodies to buy and plenty of games for my new PlayStation 4. Helpful staff. Can't really complain to be honest
February 2023 by Neil Stevens
Dirty and rude staff. Let's worry about your piercings and tatts another day
January 2023 by Steve Burchell
Good shop helpful staff all your gaming needs and all electrical products
January 2023 by raccoon guy
Very helpful staff . Great prices and selection
October 2022 by Noddy
Great for all gaming and tech items.Some good deals to be had. Limited stock on some popular electronics and gaming hardware.
October 2022 by Paul Groves
The staff in this store are absolutely incompetent. CEX head office do not seem to care about this store intentionally deceiving people.June 2018 I purchased a PS2 game. I played it in my PS2 and the disk exploded and I had to take apart my PS2 and pick out all the pieces! The lady who says she is the manager refused to refund or replace it even though it was only £1 stating "you must have destroyed it on purpose". I complained to head office and received a £10 voucher. Not happy.June 2022 my friend purchased a PS5 that was sold as new buy was in fact used even though it states it is new on the receipt and the staff told them it was new. The console has another person's account logged in with their debit card still linked to it and the controller had stick drift on both analogue sticks. My friend is awaiting a date at small claims court as head office have not responed.July 2022 I purchased a CPU from the CEX website. The CPU was not in any anti static packaging and was not fuctioning properly after testing it on the Intel CPU benchmark software. I returned it to the Folkestone store who refunded me without question, then they put the faulty CPU up for sale again knowing it is faulty!!!!!!!!
