March 2024 by Sonia McDuff
I felt listened to and equally that what I was being told was understood by me - really helpful and patient staff, thank you.
March 2024 by Neil Richardson
Before my appointment, I observed an assistant refuse water to an elderly patient that was coughing a lot prior to their appointment. They told them they could buy some water from the shop downstairs.The rest of the team at Boots opticians in Folkestone were polite and efficient but the sales assistant was unhelpful. I was so affected by the lack of care for the elderly patient that I left before buying some new glasses.
March 2024 by Nikos Sirgianis
Because the stuff is well trained, know what they are doing, they are very polite and very patient...
March 2024 by Dave
Was very good and on time and did everything right
March 2024 by Peter Orsman
Every member of staff I came into contact with were courteous and professional
November 2023 by Julie Hart
From the start to finish, all staff were fab and easy to talk with. Felt the eye test/exam was thorough and information was complete.
November 2023 by Graham Miller Miller
A very promp and professional service, well done all , long may it continue
November 2023 by Heather Hoare
Very thorough eye testing, helpful and friendly staff.
November 2023 by Jonathan Freilich
Friendly, Helpful, Patient, excellent People Skills.
November 2023 by Tim Sheppard
You saw me at the time of the appointment. The team were professional and courteous and I left knowing the condition of my eyesight and the options available to me.
November 2023 by Helen Burton
Amanda and Jason were friendly and professional. Brilliant service. Will use Boots opticians again..
November 2023 by Chris Buck
The optician was thorough and very competent
October 2023 by Susan Treloar
Boots opticians are great, very helpful and happy to explain every step of the eye test
October 2023 by Philip Hawkins
Very thorough and highly professional.
April 2023 by Tracey M
I had an eye test in specsavers but fell in love with frames in boots so after being told I had healthy eyes I took my prescription to boots. The staff are lovely and when I had an issue I was retested by there optician who found something on my retina and I was referred to hospital, it all was a shock after being told by another optician all was fine. Anyway I now need regular check ups at hospital and I can't thank boots enough for being so thorough . I will go back. Thank you to all staff involved. My new glasses are lovely ?? ?