October 2022 by alice
going to this place truly feels like some kind of social research experiment to see how the public respond in the face of the slowest, most incompetent staff possible. it is parody levels of bad. it's hard to believe it's real. I've lived in Faversham for 20 years and have never once been to the post office and not had to queue for under 20 minutes. the staff have never once apologised or shown any kind of grace. it's just so bad.
October 2022 by ally T
Good service at the counter but quite long queue
September 2022 by Jay Watling
Very moody member of staff behind the travel service till today 6th Sept 2022 around 12.30. I joined the main que as there was a big sign saying ?you can get travel money from any till?. A till became free, I asked for euros and was told I had to go to the travel services till. Not wanting to push back in or rejoin a long que, I went and stood behind the lady currently at the travel service till. A good two metres behind her.\\nThe lady on the till, obese lady with brown hair shouts ?don?t stand there, join the que over there? and then shakes her head like the world had ended. I explained I had been stood in the que for ages and was told I need to come to this till. ?I hate people standing there staring at me, I can only work so fast?\\nA very polite lady from another till saw what was happening and called me over to serve me. I was very grateful to her and gave the obese lady the finger with my hand in my pocket to not upset her further ?
August 2022 by Iwona Miotke
Big queue just 2 till open\\nIs very hot and aircondition is off.\\nBed servis as everyday
June 2022 by Russell Hird Gmail
Not enough staff assigned by Management. All 3! Self service kiosks out of order! Long que just to post a letter. This reminds me why I avoid the post office at all costs.
March 2022 by Gary Holbrook
Been to 3 other post offices, all have been able to do what I asked of this one, apparently they can?t. Clearly either the post office isn?t training people or staff just lazy. Lady behind the counter was rude, sarcastic and clearly hated her job. One star unfortunately I can?t give less
March 2022 by June Ivory
Big queue more staff needed person who served me very pleasant and some one kindly picked up my walking sticks for me as l was very weary after standing so long.
March 2022 by Carla Wilson
Lovely staff and amazing service when I visited today to renew my driving licence. Denise and Kevin were so helpful and friendly.
December 2021 by Karen Harris
Very helpful to me being deaf and she wears mask she wrote down for me to read. Thank you to this lovely lady
November 2021 by Gary Miller
Short queue at the time I visited. Staff friendly and helpful as always
September 2021 by F12 90
as with the pandemic things are difficult... the staff here are working slow to prove a point that they are needed... the ques are out of the door every. takes them 10 mins to any task for any customer ?
August 2021 by Andy Capon
I use Faversham post office regularly for my business, and have always been happy with the service provided. Friendly and helpful staff who have continued to provide excellent service during an incredibly difficult period.
August 2021 by Terry Johns
Denise was very polite and helpful. Maybe some of the customers with negative thoughts should review their own attitudes first. Patients is a virtue.
April 2021 by Karina Vernau-Pope
There doesn?t appear to be any urgency with the staff. Despite the queue snaking out of the door, there is often only one cashier working and they are very slow.I have been standing in a queue for 40 minutes, with somebody with a back problem this is complete agony, when somebody came in for foreign travel money. I was next in line but the cashier beckoned them over, so effectively they queue jumped, I felt so agitated by this.If the cashier knows the person, we in the queue, are subjected to their gossip, Who has died? What happened to Uncle Franks cat? and what are you having for dinner? This is very infuriating. I find my self sighing heavily when this happens.Please, Please, if Faversham post office read this, please make your visitors mundane visit to a post office be a little bit more enjoyable.
April 2021 by Peter Baldock
i normally go later in the day, staff are always very helpful.
