September 2023 by wandam41
Stayed here Saturday 23 September. Greeted with a smile with friendly ladies at the reception. Collected keys and were given details what the key and fob was for and away we went to our room. Lovely room, nice and clean and was perfect for our one night stay. Can't complain whatsoever. As for locating the Travelodge we had no problem whatsoever, just put it into Google maps on the phone and followed directions. Would definitely stay here again next time in Whitstable.
September 2023 by 945grahamw
From check in to check out all my stay was satisfactory and the staff were very helpful and friendly. The staff had good knowledge of the local area and were able to advise on places to visit or where might be good to eat.
September 2023 by janetjones94
The staff are all brilliant. Nothing is too much trouble for them. They are very friendly, helpful, sympathetic and understanding. After an accident with a cup of tea spilling on the mattress, the cleaners came in and changed the mattress and bedding and were so lovely and sympathetic.
September 2023 by s0umens101
Our request for breakfast cancellation which was made 10-12 days in advance was not actioned, we were misguided that reception will action, but reception directed towards customer care who then told us breakfast cannot be cancelled. Overall customer service refused to refund saying breakfast cannot be cancelled, but breakfast was never delivered as well for 2 days we stayed. Do this people understand consumer's right?
September 2023 by F3410ORgavinl
A very pleasant two night stay. Very friendly staff and a quiet room although I was at the back of the building. Also very clean. Would recommend to anyone'looking for a quiet hotel. You have to take your own food apart from an optional breakfast.
September 2023 by Chris B
My wife and our boxer dog stayed one night whilst traveling around the area. Ideally located for our needs with a Starbucks and a Greggs at the adjacent fuel station. Room was clean, tidy and had everything we needed during our stay even though it was a bit dated. Staff were very pleasant and could not do enough to assist.
September 2023 by gordon1945clark
Nice comfortable convenient hotel. Quiet and set back from the road... with a back room didn't hear any noise. Easy access quick check in and departure with Coffee shop on hand for any light meals or snacks.
September 2023 by janinehJ9389KU
Do not stay here if you re afraid of spiders. Walked into room and saw 2 of the biggest spiders I?ve ever seen on the walls. They must have been 2-3 inches in size. Windows had been left open and there?s trees right outside of the windows. Asked for a different room but that room also had open windows which were next to trees so was worried there were spiders in there too. Had to leave hotel/never stayed at the hotel due to the spiders. Hotel right next to motorway, very noisy and there?s nothing nearby.
September 2023 by peterjo47pc
Staff friendly, nearly non existent wifi, usb ports not working, difficult to access and exit from. Bed ok, noisy if your at the front of hotel.Clean but take a disposable cup for the bathroom or use the teacups from the drinks.
August 2023 by drdongilbert
Hotel & room were clean. Reception staff friendly and helpful. Location was convenient and provided adequate free parking, dog walking area and nearby Starbucks. We had room at back of hotel so little disturbance from nearby traffic.
August 2023 by 599caroline
We have just returned from our stay here near Whitstable. We had a room on the back so there was very little road noise, even with the windows open. Our bedroom and bathroom were lovely and clean and they had thoughtfully left a fan on as it was hot!!!
August 2023 by kerpico
Hotel facilities were very good. Our room was away from vehicular traffic noise. The staff were extremely courteous and helpful - the best we have encountered. Would recommend this Travelodge and certainly would return!
August 2023 by shirleyj812
My sister and I were made very welcome. The hotel was very clean and the room was also. A good night's sleep in a clean, crisp linen comfy bed. Cannot fault the hotel and service but you do need a car, we didn't realise its not accessible by public transport as we were dropped off by a friend.
July 2023 by abrewerexplores
If your a simple human and just need a place to rest, a clean bathroom for cheap and have access to a car then this hotel is perfect for you. Even being on a main dual carriageway, I didn't hear a single car. This is probably one of the outdated travelodges I've stayed in but I wanted a cheap hotel so I got what I was given. My only complaint/ improve quickly point is that there needs to be more plug sockets - or solve it yourself and bring an extension cord. 3 sockets in the room, 1 for the TV, 1 for the fan (needed as there is no AC and then one spare). You have a starbucks directly out the front of the hotel and a fuel garage to the right with a Greggs and budgens. Literally a perfect location to plonk your head down if your spending a weekend in South East Kent. Canterbury isn't far either!
July 2023 by Ian C
This is probably the oldest style Travelodge I have ever had the misfortune to stay in. The hotel in general is in great need of refurbishment/modernisation throughout. Our room smelt of damp, no air conditioning, the mattress has clearly Seth better days as was not very comfortable at all. Overall you could stay in a lot nicer hotel for the same money. I cannot recommend this hotel and would not stay there again. The only saving grace was that the staff were very welcoming and friendly.
