July 2023 by Bryony Brooks
Excellent service. Very friendly lady.
June 2023 by Mark Huband
Perfect service as always
May 2023 by Joline Koehne
I had a problem to reset my phone to fabric settings and brish was too kind! He managed to reset it and wouldn't give up until it was done. Thank you soo much again. Cheers joline
October 2022 by Philip Nicholson
My contract had ended and had not received any notification. Tried Canterbury shop in Saturday, appalling service. Was in Dover today and was seen by Holly, excellent service, all renewed within 15 mins and she saved meat least £20 a month. Top quality experience.
June 2022 by Jarek Tomaszewski
Great shop with really helpful employees. My wife knew what she wants and they noticed and didn't wasted our time
March 2022 by Mark McCabe
Excellent help young man called Andrew very helpful
December 2021 by 2kidscommunication
Not Happy been a Vodafone customer for 20 years. I purchased a phone the A03s on the 23rd November 2021. I was told by the store manager that it was in stock then when I said I wanted to pay for it outright they said sorry no stock. We then had to pay an extra cost of £6.99 for it to be delivered & was assured as per contract that the phone would arrive no later than two weeks. We paid £155.99 to be told that even though this was for an existing contract we had to have the £10 voucher which we did not need as on contract. Well over two weeks on no phone & the phone is advertised for £119. Told in Canterbury branch nothing they can do this was down to Dover branch. Cant get hold of Dover so now been on hold for over 1hr. I am very unhappy now want to cancel all my contracts which equates to over £200 a month I spend with them. This was Oliver the store manager who ordered the phone very eager to take the money but found out in Canterbury store to day he failed to take all the details my contact number is not on the order! Dont use Vodafone I am now switching to O2 better customer service. This was a legal binding contract and now they are in breach. My husband works for a legal firm & said I can take legal action and ask for compensation.
November 2021 by sabrina morgan
Friendly helpful staff, knew what they were talking about. Explained everything in simple terms. Found me the best deal for my needs
November 2021 by Sam G
Sent me to thanet as the nearest place for stock of the new Google Pixel 6 Pro on pay as you go.When i arrived at Thanet they told me it was pay monthly stock and refused to sell me it.Wont be rushing my business to Vodafone anytime soon.
August 2021 by Stuart Sollis
The manager who was working in-store today was brilliant. He knew what he was doing and sorted out my problem in quick time. His staff were also welcoming and helpful. I don't usually do reviews, I've only ever done one for my GP which I now wish I could change and slag him off instead of praising him and his stupid surgery. But I digress, this store has helped me twice now and I couldn't be more happy with the service I received on both occasions. Thanks.
May 2021 by Perfect Rice
Service in the store is really good, but how can you give more than one star to a phone store that you can't phone? It goes straight to to voicemail every time you call and, when I asked about it in store, the phone was turned off because they are 'having problems with it.' Seriously, this shop whose purpose in existing is to sell phones, can't take calls because they have a phone that doesn't work properly. Get a new one!
April 2021 by David Coffin
Great service and very helpful
October 2020 by Caroline Gillings
Very helpful and good customer service !!!
October 2020 by Lorraine Clarke
Fantastic staff and highly recommended
April 2019 by Bob Picton
A friend of mine got rip off.by this company
