March 2024 by Hermi Teka
Great selection of choices
February 2024 by Paul Hainesborough
Lovely designs
February 2024 by Dona
A big open shop changing rooms on both levels but the changing room was proper dirty .didn't wont to my cloths down apart from that ?
February 2024 by Zuzana Ba
Poor customer service, rude cashiers and unhelpful staff. If you decide to pop around on Sunday morning to make a return. The first 30 minutes after store opening are for BROWSING ONLY! Shocking!Wouldn?t recommend this Zara store.
February 2024 by genuine recommendations
I have been waiting an hour to refund my clothes. Just two tills opened. It's crazy
February 2024 by Lorraine Paterson
Great store love the clothes
February 2024 by Thomas Stoneman
I came into the store today and was helped out by liv. She went above and beyond expectations and gave me some of the best customer service I?ve received while being in England. Zara should be extremely happy having someone like her working for them.
January 2024 by Jonathan Bryce
Crowded, and filled with eastern Europeans. Hard to hear a single English voice in a shop filled with people. I'm here with my partner, who likes shopping in Zara UK. I rate it a 1 because there aren't enough staff manning the tills, so there's a 30 minute queue to pay, which is really unacceptable. Also, there's nowhere to sit while waiting. Additionally, one member of staff (see photos) was so rude, like REALLY rude, as a result of which, Zara has lost a customer for life; I have no intention of ever shopping in Zara again, ever.
January 2024 by Linda Foti
The worse customer service I have ever encountered! Practically impossible to contact them. The online chat doesn?t allow you to respond. Missing item from online delivery still not arrived after 4 weeks, but they have taken the money.
January 2024 by Cris
Old collection all the time
January 2024 by John Kell
Closing down sale on but never seemed to stock clothes to fit the larger guy!
January 2024 by Ayse Kalayci
How slow can the employers get i?ve been waiting in queue for more than 30mins to return an item should not take this long on top of that they?re taking their time doing everything and talking laughing have not experienced such slow queue awful experience overall
January 2024 by Brian Bishop
Don't like Zara. Staff are simply rude, clearly don't like their job, and it's clear. Clothes seem to be popular with my family though. Shame about the staff.
January 2024 by Isidora Gharbawi
Unbelievably rude staff. The tall European staff member who is one of the managers verbally abused me. Was also taking about me to another staff member. Queues were horrific. I paid 3 separate times and was in line for an hour all in all. Another staff member told me to hurry up as she needed to leave for break when I was paying. Just disgusting.
December 2023 by Andrew Orphanides
This is a great zara