October 2023 by Scott Midgeley
Went into wicks Dartford today. To pick up some vinyl, click floor for a customer. They were 4 boxes short on shelf. I ask the man at the till if they had any more at the back, he said. Yes, but they can't get to it. Because delivery is in the way I said to him. But I only need the 4 boxes. He said there's nothing. I can do your have to go to another branch. Very bad customer service every time. I've been in to this branch. It is like talking to the dead.
June 2023 by Larry Rosenthal
Had materials to build a deck delivered , of 40 decking boards over half are cupped, twisted, have gouged out sections.Impossible to make right, save yourself a lot of work and get quality elsewhere.
April 2023 by Sophie Milligan
Good place, decent prices. There is plenty of parking.
March 2023 by Jacob Yu
Although we had several issues related to our order (must add though not related to Wickes Dartford), the store dealt with all of them quickly. Thank you Wickes Dartford for your patience and I am very happy with the floor tiles purchased!
January 2023 by Sonny Cleaver
Good place, decent prices and stuff are well laid out the customer service is not the best but it is a traders shopThere is parking and also in the parking lot js a burger van which is one of the best round here so sometimes the visit is just perfect with a burger
January 2023 by Damian Rand
Has everything you need and above all fantastic customers service from the store manager and his staff.
January 2023 by Sunny Cleaver
Good place, decent prices and stuff are well laid out the customer service is not the best but it is a traders shopThere is parking and also in the parking lot js a burger van which is one of the best round here so sometimes the visit is just perfect with a burger
December 2022 by M Spencer (M S)
I visited the store alone, naively thinking I could lift the tiles off the shelves onto the trolley, then out to the car by myself.When I asked a member of staff at the till for help, she quickly asked a colleague to come to help me. A polite young man (I think his name is Callum) came and helped me lift packs of tiles onto the trolley, then wheeled them to the till for me to pay, then helped me load them into my car.I then realised I hadn?t got enough tiles and went back into the store. Callum helped me a second time. There weren?t enough packs of the tiles I wanted on the shelf so he checked the system for stock, then went to the stockroom and asked a forklift driver to get some down before wheeling them over to me on the shop floor. Again he pushed the trolley out the my car and loaded everything for me.I was really impressed with the service I received. Callum was so polite and helpful, I wouldn?t have been able to make my purchase without his help. He is a credit to the company.
December 2022 by Mona Spencer
I visited the store alone, naively thinking I could lift the tiles off the shelves onto the trolley, then out to the car by myself.When I asked a member of staff at the till for help, she quickly asked a colleague to come to help me. A polite young man (I think his name is Callum) came and helped me lift packs of tiles onto the trolley, then wheeled them to the till for me to pay, then helped me load them into my car.I then realised I hadn?t got enough tiles and went back into the store. Callum helped me a second time. There weren?t enough packs of the tiles I wanted on the shelf so he checked the system for stock, then went to the stockroom and asked a forklift driver to get some down before wheeling them over to me on the shop floor. Again he pushed the trolley out the my car and loaded everything for me.I was really impressed with the service I received. Callum was so polite and helpful, I wouldn?t have been able to make my purchase without his help. He is a credit to the company.
October 2022 by Ted Purser
Needed a couple of things, found them easy good service right price.I will be back.
October 2022 by Jacqueline Crutchfield
Went to this store to look at garden sheds + storage boxes. not decided on what to get yet. Did buy a lovely soft closing toilet seat, + box of grass seeds, I did find that a lot of the items on shelves were very dusty.
September 2022 by Chris Coombes
Good selection of tools, decent prices.The service on the till is a little to be desired. No greetings, acknowledgement, or even a smile when being served. Don't expect a nice treatment.
August 2022 by Trevor Osborne
Had to change a damaged window, no quibbles from Wickes, staff are really helpful but there are just not enough staff on
August 2022 by Martin Hollands
Easy parking well stocked store
July 2022 by sujata chaudhuri
Easy to shop, staff were friendly and what I needed was in stock@
