July 2025 by Danielle Coan
Come here all the time as it my closest shop.. not even 2 secs in I get accused of stealing wine? but I?m happy that security man stuck up for me.. I?m not happy.. at all!
November 2024 by ricky smith
Friendly staff and polite
October 2024 by Terry Gibbons
Small but for the basic food shopping
September 2024 by Eugeniu Grecu
horrible place and customer service
July 2024 by James Parr
Pleasant staff but could do with more of a selection
June 2024 by Juan Manuel
So far so good. However, it would be amazing and very helpful if they would pick up the phone!
April 2024 by J (bobb)
Visited on 06/11 at 11:39.
Extremely Disappointed with Poor and Rude Customer Service at Tesco Express Temple Hill.
I recently visited Tesco Express Temple Hill and I must say that my experience with their customer service was extremely disappointing. The level of service I received was far below what I expected from a well-known supermarket chain like Tesco.
From the moment I entered the store, I was met with indifference and a lack of professionalism from the staff. They seemed disinterested and inattentive to the customers' needs. When I approached an employee to ask for assistance, I was met with a rude and dismissive attitude that made me feel unwelcome and undervalued as a customer.
Not only was the staff unhelpful, but their behavior was downright disrespectful. They lacked basic manners and seemed to have no understanding of the concept of customer service. I was spoken to in a condescending tone and even witnessed a staff member arguing with another customer, which created an uncomfortable atmosphere for everyone present.
Furthermore, the overall organization and cleanliness of the store were subpar. The shelves were poorly stocked, and it was evident that the store was not being properly maintained. It gave the impression of a neglected and poorly managed establishment.
As a customer, I have certain expectations when it comes to service, and unfortunately, Tesco Express Temple Hill failed to meet even the most basic standards. It is disheartening to see such a lack of customer care and professionalism from a brand that is supposed to prioritize customer satisfaction.
I urge Tesco's management to address the issues at this particular location. Proper training and supervision should be provided to the staff to ensure they understand the importance of excellent customer service. Additionally, efforts should be made to improve the cleanliness and organization of the store to create a more pleasant shopping experience for customers.
Based on my experience, I cannot recommend Tesco Express Temple Hill to others. I hope that Tesco takes this feedback seriously and implements the necessary changes to prevent other customers from having similar negative experiences.
March 2024 by Vitalii Khalamandro
I live close to Tesco and visit this store every week so I can judge constructivelyThe shelves are often empty, it's true but..The staff is very polite and kind and what people write about bad service is not true, all kinds of brats and teenagers who want to steal goods come to this store, they don't succeed and that's why they write bad reviews.it is true about expensive prices, but who is it easy now? it's hard for everyone to live ((( be more kind to others and the world will change
December 2023 by Andyjames grey
Shop is poorly run even there discount stuff is well overpriced they don't do own brand no more robbin plc this is
November 2023 by J Barradas (bobb)
Visited on 06/11 at 11:39.Extremely Disappointed with Poor and Rude Customer Service at Tesco Express Temple Hill.I recently visited Tesco Express Temple Hill and I must say that my experience with their customer service was extremely disappointing. The level of service I received was far below what I expected from a well-known supermarket chain like Tesco.From the moment I entered the store, I was met with indifference and a lack of professionalism from the staff. They seemed disinterested and inattentive to the customers' needs. When I approached an employee to ask for assistance, I was met with a rude and dismissive attitude that made me feel unwelcome and undervalued as a customer.Not only was the staff unhelpful, but their behavior was downright disrespectful. They lacked basic manners and seemed to have no understanding of the concept of customer service. I was spoken to in a condescending tone and even witnessed a staff member arguing with another customer, which created an uncomfortable atmosphere for everyone present.Furthermore, the overall organization and cleanliness of the store were subpar. The shelves were poorly stocked, and it was evident that the store was not being properly maintained. It gave the impression of a neglected and poorly managed establishment.As a customer, I have certain expectations when it comes to service, and unfortunately, Tesco Express Temple Hill failed to meet even the most basic standards. It is disheartening to see such a lack of customer care and professionalism from a brand that is supposed to prioritize customer satisfaction.I urge Tesco's management to address the issues at this particular location. Proper training and supervision should be provided to the staff to ensure they understand the importance of excellent customer service. Additionally, efforts should be made to improve the cleanliness and organization of the store to create a more pleasant shopping experience for customers.Based on my experience, I cannot recommend Tesco Express Temple Hill to others. I hope that Tesco takes this feedback seriously and implements the necessary changes to prevent other customers from having similar negative experiences.
October 2023 by Dave Thomas
Since new management, shelves always empty, expensive unless you have a reward card, staff are rude and seem interested in only talking amongst themselves, have been short changed twice! And the ques are ridiculous!
August 2023 by Bianca Bulmaga
Not even a star for such a poor customer service!!!!!
July 2023 by Krzysztof Lewandowski
Got beer at a discounted price, the cashier gave me a bag and was very polite, would highly recommend
June 2023 by George Rye
Great staff and shop , don?t deserve the abuse and deal with trouble well , well done
June 2023 by Bidur Pokhrel
A little bit expensive.
