11AM - 5PM
Level 1 Unit 92 Bluewater Shopping Centre“I used this store 10 years ago for my daughter’s wedding . The ladies were amazing then . However the ladies that were there this evening on the 15/8/23 were absolutely amazing they colour coordinated my outfit for my sons wedding and they helped me afford this . I am blessed to have met the 3 of them . One word amazing”
11AM - 5PM
U093“This shoe shop is amazing in my opinion. They have a variety of comfortable but stylish shoes for affordable prices. To add to that the staff are extremely friendly! 😀”
“Such lovely staff here, especially a lovely lady called Eden who has been so helpful. There was also another girl today and the manager who was also very nice and helpful.. will be back xx”
11AM - 5PM
Upper Rose Gallery“I went to the Bluewater branch and had a lovely girl called Anisha who helped me find dresses for a special occasion, she went above and beyond and spent so much time helping me find the perfect dress I was looking for, nothing was too much to ask, she made my whole experience stress free and enjoyable, thank you so much Anisha, best customer service I have ever received anywhere!”
10AM - 4PM
17 High St“Store was clean and tidy and staff was helpful at trying to locate a pair of shoes for my daughter. Would happily suggest this branch to anyone âï¸âï¸âï¸âï¸â︔
11AM - 5PM
L117“Tess worked over and beyond her duties for me as the dress, shoes and bag that I wanted to purchase where not in store or online in my size. Tess called many other stores and made arrangements to have my items sent to blue water for me to tryon. Very professional and friendly young lady that loved her job. Customer service was excellent. Thank you Tess”
“We bought school shoes for our 4 year old son online to find that they were too tight for his feet. We went to Clark’s in bluewater to get his feet measured, without an appointment. Despite it being a busy Saturday morning, we were seen immediately by Jessica, who was very patient and friendly putting our son at ease and helping us find the correct sized shoe. After trying a few, we found some which he was happy with and we were able to return the ones we bought online. It was a very positive experience and really highlighted the value of in-person shopping vs ordering online for these sort of purchases as it means our son can start school in a few weeks with comfortable shoes!”
11AM - 5PM
Unit 108“Bought a pair of nice boots on sale here. Sales assistant are actually helpful and knowledgeable compared to other shoes shop I have been to where the staff can't be bothered to help.They were all friendly and gave good tips. Discounted price of the sale was also a good bonus”
11AM - 5PM
Unit L045“Staff were great even though the shop was busy the staff member acknowledged me and asked me politely to bare with him. Great selection of Nike and Addidas trainers/clothes”
“I had an amazing experience at this store when coming in to find a school shirt for my son recently. I was served by a lovely young man called George who was more than happy to help me and my son.”
11:00 - 17:00
Bluewater“Didn't find what I was looking for.. Not a wide variety of outfits as it's a relatively small outlet. What they had however was stylish for the season.”
11 AM - 5 PM
Unit U075A“Rhiannan at New Look for girls (915) at Bluewater was amazing. My daughter and her friend had a play date which involved a spot of shopping at Bluewater.Rhiannan could not have been more amazing. She wasike a personal shopper offering wisdom and pulling requested clothing out of thin air.The whole experience was so positive treating the girls like little ladies, nothing was too much trouble. She was just perfection and also sensible in choices and a voice of reason.Loved her style, her humour and her can do attitude. I was so impressed I asked to speak to her manager so I could tell them that she was 5 stars all the way. Today she was the manager!!I tried to do newlooklistens.com buy there wasn't a choice for 915 at Bluewater.Ladies you can leave your tiny fashionistas in capable hands at this store!!”
“Our experience was nothing to do with sales but magnificent customer skills . We found ourselves lost due to local road works. Two staff could have not been more helpful with directions and setting our mobile phone with Google maps.. well done staff and thank you.”
9AM - 5:30PM
Bluewater Shopping Centre“I recently had the pleasure of shopping at Matalan and I must say, it was a fantastic experience from start to finish. This shop truly exceeded my expectations in terms of quality, selection, and customer service.Firstly, the layout of the shop was incredibly well-organized and easy to navigate. I appreciated how the different sections were clearly labeled, making it simple to find exactly what I was looking for. The aisles were spacious, making it comfortable to shop, especially during busy periods.The selection at Matalan was outstanding. There was a wide range of clothing options for men, women, and children, catering to various tastes and styles. I found everything from casual everyday wear to formal attire, all of which were fashion-forward and reasonably priced. Additionally, their home department offered a diverse collection of furnishings, homeware, and decor, allowing me to find some unique pieces to spruce up my living space.The quality of the products at Matalan is remarkable. From the materials used in their clothing items to the durability of their homeware, I could tell that their merchandise was made with care and with an emphasis on longevity. Despite the affordable prices, I experienced no compromises in terms of quality.Moreover, the customer service at Matalan was exemplary.”
10AM - 4PM
Unit 5 The Orchards Sc“Great selection of trainers and sports clothes, always buy my trainers from here and have done for many years.The staff are very polite and eager to help.Highly recommend this branch of jd sports.”
“Back again JD Sports oh how I wish this shop was as good as Footlocker whatever happened two honest shoplifting life was easy before I had my kids now anytime I stick anything in my pockets they tell everybody I'll be back though to get the rest of my tracksuit hahaha”
“A big thank you to Sally. She went above and beyond in assisting me with finding and purchasing Dolce & Gabbana perfumes as a gift.Sally's exceptional expertise shone through when she not only recommended the closest alternatives to the discontinued perfume I was seeking, but also took the time to patiently address all my questions. I'm grateful for her insightful assistance, especially since she was the first to inform me about the discontinuation, despite my visits to several other perfume stores beforehand.Her friendly demeanor and remarkable product knowledge made my shopping experience a delight.”
10AM - 9PM
L071 Lower Thames Walk“The staff let this place down they all look like they want to be elsewhere, we were looking to get my son some new astroturf trainers but gave up as pretty much every member of staff said to give them a minute then promptly disappeared. There's always a good selection of everything but that might be down to the staff not wanting to sell anything.”
“Quick and attentive service, they always greet us when we walk in, and the staff is consistently cheerful and polite, which sets this shop apart from nearby trainer stores. They offer cleaning products with each visit, but it's never intrusive or pushy. When items are unavailable, they suggest alternatives or offer free home delivery. While the email frequency can be a bit high, the discounts make signing up worthwhile. Overall, we're always delighted to visit this shop due to their excellent service.”