February 2024 by Angela Spencer
I tried to phone them twice and the phone android is does not accept the reference number.
January 2024 by Dave Killick
Open times are a lie, I have no idea when I'm supposed to collect my parcel as the place isn't open at a decent out of hours time. Useless
January 2024 by Stuart Giles
Reduc3d opening hours
January 2024 by David Palmer
What a joke customer service not helpful at all no alternative ways to collect its prison for parcels
January 2024 by Sam Woodvine
Fabulous service from these guys always
December 2023 by John Williams
I haven't seen a postman delivering to Dartford rd for day'sVery bad service if there was alternative post I would use it
November 2023 by Baldeesh Sandhu
I live in block of flats and I have had my post put in other peoples letters boxes got a new post person .
October 2023 by Angela Newton
We haven't had a delivery of post for nearly a week no postman are in site at all
August 2023 by mak francis
A travesty of a service, Royal Mail and the Dartford DO have fallen apart
July 2023 by d z
Next Day delivery...?no way is going to be delivered,just a joke.
May 2023 by Darvesh Mohideen
Postman attempted to deliver my parcel twice and left behind a slip with instructions to deliver third time. Saw postman and he said he accidentally ticked the wrong box. I went to the parcel office without the slip (I binned it expecting third delivery) showed them my drivers license. The man confirmed my parcel was with them and matched my details but wouldn?t give me the parcel because I didn?t have the slip!!
October 2022 by Gizz Pee
No problem with the staff. But the management is sour like poison they will take there bonus and leave .royal mail will be no more., they have changed the the opening times for parcel pick ups at the depot. I ordered an over night delivery or two day delivery over the weekend. I arrive to pick up my parcel and find out it closes now at midday on a Monday. I paid for a specific delivery only to find out I had wasted my money as might as well ordered a 7 day delivery window, jokers
October 2022 by Fresh Items
Missed a parcel which was late due to the post workers striking and they close their branch at mid day on a Monday. Terrible service and I wish eBay sellers would use alternative postal companies.
October 2022 by Kelly Smith
I ordered a special delivery that didn't arrive in time, unfortunately my parcel was due to arrive on the first day of the postal strike. Our area postal workers went over and above to try to find the whereabouts of my parcel and even arranged to update me once he got back to the depot. The depot phoned me to inform me that the parcel wasnt there but if it did come over the strike period then it may be delivered by staff bought in to help with special deliveries etc. It didn't arrive.Its now the Monday and ive just recieved my parcel from our usual post worker. I cannot fault the postal workers at Dartford, they go over and above even when they are really busy, I know how frustrated and disappointed they all were that they couldnt retrieve my parcel and deliver it on time. I hope this is seen by the people that may employ cover staff for when our post workers arent working, its a tough job and one that needs understanding and professionalism not leaving a special delivery customer with no parcel and no information relating to why its late.After this experience I can honestly say that I fully support the reason for the strike action, good staff are hard to cone by, I'm in Bean, Dartford and our postal workers are better than good.
October 2022 by Laurentiu Niculicea
Opening hours not updated. Went there Sunday 14:45 all door locked . Waste of time
