January 2024 by Gita Kirkusu
The Vet section in the shop is brilliant. Excellent and very understanding staff.
January 2024 by Jean Ok
Very convenient shop Was that area as holiday and needed extra supplies
December 2023 by Janice Flower
The shop that has everything for your pet, good vet, good service, great upstairs but I'm not sure if wheelchair users have any lift to the upper floor,
December 2023 by Janice Terry
Very nice place one nice lady in there was very helpful I don't no her name she put use on your website thank you from Janice Terry
December 2023 by Matt Gibson
Very helpful staff who helped me save £10 by downloading the app
December 2023 by John Leighton
I came to the store today and was helped by a lovely staff girl called Rhia, she was amazing and very helpful, they didn't have what I wanted in store and helped me order it online .Thank you Rhia .I wish everyone was like you 5*
December 2023 by Nicola Noonan
We popped in to the Crayford branch, a very kind & helpful member of there team called Harry was fantastic, extremely polite, very helpful, an absolute pleasure to pop do our shopping with someone that actually wants to help you,Thank you Harry, ?
December 2023 by Madeline Bell
Very friendly staff , the shop was busy but they still let me look for my coupons even though there was a queue. I was very grateful for there patience and assistance.
November 2023 by Cathryn Parker-Smith
Excellent value for money , best ever, very pleasant service.Will be back
October 2023 by Louise Smith
Most stuff is quite overpriced. They do have good deals but you really need to search for them. All the cat & small animal stuff is upstairs, which is really irritating. Put the reptile stuff up there instead.
October 2023 by Kayleigh Burdett
Dan is THE man ??I do really like this store, I've popped in a few times after a very bad experience in my local store. This store always has what I need and today Dan helped me out so much. I needed a new gourami to replace my 4yo's dead one and we found a great replacement. He also gave me additional information about real plants, thankfully before I got them, saving me from making a mistake in my established tank. He went out of his way by showing me the plants you had and which would be suitable for my tank also giving me a website to visit for research. In addition, he gave me great advice for my breeding plans for my Molly's. I couldn't happier with all the advice he gave me, and I did bombard him with questions ? he is a credit to your store, give him a high five from me and please tell his the fish was perfect, to my 4yo her 'Sleeping' fish is awake and happy.
October 2023 by Fresh Items
I have now been calling this vets for over 2 weeks and constantly get the engaged tone. The lady answered it on October 2nd at 14.25 to then put the phone on the side not talk to me but continue chatting away to a colleague. Not good at all!
September 2023 by clara couto
Always great! Staff is super helpful all the time.
August 2023 by Xuewei Qu
They send me some coupons to my home. But when I try to use it. Staff at till said you cannot use it, it is not yours. She did not even check it before she said it. Coupon clearly have my name on it. Also If I cannot use coupon why send it to me?
August 2023 by Neg
Very friendly stuff and helpful advice. Good choices of pet foods and toys, however the pet food could be more varied to accommodate cats and kittens needs. Overall I really like this place
