August 2024 by Maria patricia
Amazing staff, very friendly and nice.
I had an appointment today with Natalie, she was lovely , very kind and very professional. I definitely recommend this clinic. Thank you for your service.
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August 2024 by Amber Gallagher
Been here 3 times now to have my nails done by Rachel and each time I?ve felt very welcomed, the staff are so lovely and friendly, makes you feel so relaxed and if you?re having a bad day they can also make you smile/laugh. My nails are always done beautifully and last a whole month without damage. I?ll not be going anywhere else. I?ll also be trying other treatments they have to offer.
July 2024 by Molly Hebdon
I had a BIAB done today! It was incredible, I?m so impressed with it. It was done with Jamie and she was amazing. I felt so comfortable and welcomed. She kept me informed the whole way through, even about the BIAB may burn a little in the lamp- the warning was much appreciated. Already received loads of compliments, will definitely be booking again! Thank you so much Xxx
May 2024 by Mischa Clements
Incredible team and amazing work by Jade for microneedling facial!
April 2024 by diana chowdhury
I've been going here for a little while now for laser hair removal, which i have been doing for decades now in various places. Noveau have been the one to make a massive difference to the most stubborn areas and i don't think anyone can understand how much of a difference something like this can make when you have coarse, dark hair on your face. I am starting other treatments now and have found all the staff so helpful and lovely. Natalie and Jade are experienced and will let you know what you need and what you don't - they aren't trying to sell you stuff - which really makes you realise they actually care. the whole team is so friendly and I can see why they are always so busy! it would take a lot now for me to go anywhere else!!
March 2024 by Bonnie Leman
Cannot recommend this salon enough! The staff are very friendly and welcoming. Had my eyebrows done today with Natalie and she is amazing. So kind and made me feel at ease as I was very nervous. Talked me through every step, explained everything and my eyebrow's look perfect. Thank you Natalie will definitely be returning here in future.
March 2024 by A N Evans
I couldn?t be happier with the treatments I get at Nouveau! I?ve been a client for a number of years now and always get professional, caring service from Natalie, in a beautiful, friendly, hygienic setting.About a year ago, Natalie recommended an additional treatment that she thought would interest me. There was never any pressure, but when she mentioned it again this year, I did my research and decided to go ahead with it. Natalie was there for me every step of the way through the treatment and after-care. She was spot-on about it being right for me, and I?m absolutely delighted with the result.Clearly, I can trust Natalie to have my interests at heart when it comes to looking my best. Highly recommended.
March 2024 by Sarah Germain
Such a friendly & welcoming salon! I go there for quite a few of their aesthetics treatments (fillers, Botox, skin boosters & their new slimming treatment).. always happy with the results!
March 2024 by jessicaswan01
Absolutely lovely experience today at Nouveau Beauty. Was recommended via a mums social network group and have to say the group was right! Ashley's facial advice , manner and a back massage that got rid of all the knots was much appreciated. Jaimie's pedicure and kind demeanour was also very helpful in getting a tired working mum to chill. Thank you! Deffo recommend
March 2024 by Ioannis Minas
Best full body massage ever!!!
March 2024 by Ellis ?EllisT? T
Been coming here for over a year now for various treatments and all staff are lovely. Jade does all of my beauty treatments now and I highly recommend her to everyone. For nails and pedicure, I recommend Casey. Both girls work extremely hard and always remember who you are and what conversations you?ve had in the past. Natalie (the boss) is lucky to have you both. Treatments can be a little expensive but isn?t everything these days! Thank you so much to the team, keep up the great customer service x
February 2024 by Hannah Benjamin
** RESPONSE TO OWNER **Thank you for your reply. I just wish to clarify a couple of things?seeing as you are basically accusing me of fabricating an entire phone conversation.My last visit to your salon was 23rd May 23, I had (quite possibly) the worst massage of my entire life. I was in constant pain despite twice asking for lighter pressure. I also had my waxing service by Natalie on the same day.The first phone call in question took place on 27th November 2023 at 11.41am and lasted 35 seconds. I do have screenshot proof of this if you wish me to email it to you.Please take this feedback as an opportunity to improve your customer communication skills and maybe check your records fully before firing off a reply.I can safely say I have no interest in ever giving this poor establishment a second chance.I will add one positive?.my first ever appointment with you was with Jade who was absolutely delightful and my main reason for returning. It was unfortunate that I was not able to rebook with her and was therefore subjected to having my waxing with your salon owner.This will be my last interaction and I also wish you and your team all the best for the futureWhen I left this review a few months ago (as is my right as a customer) I decided to not put any details as to why I was leaving 1 star. This decision was mainly because I don?t feel it necessary to slander a company publicly despite me feeling for many reasons that the services provided and the professionalism displayed were not to my standards.About a month after leaving this 1 star I was shocked to receive a call from the owner basically asking me about the review. As I didn?t want to get into a slanging match on the phone (and how off guard this caught me) I decided to say oh you have the wrong person. That was that.This evening (almost another full month later) I received ANOTHER phone call from the owner once again questioning my review. I was furious. How dare you call me AGAIN. I once again said it wasn?t me mainly because I think her audacity is shocking and beyond unprofessional and I do NOT have to explain myself. It?s my right to leave whatever review I feel is appropriate and as a business owner it is just something you have to take on the chin occasionally as not everyone is going to feel like they have been given a great experience.Her level of unprofessionalism just sums up my initial thoughts towards her upon visiting the salon and the main reason for my initial 1 star rating.I hope this now satisfies you and you will no longer be contacting me againKind regards x
February 2024 by Rachel Wilkins
Absolutely fabulous service! The ladies are the most talented, warmest, loveliest team ever! I wouldnt go anywhere else. Natalie is absolute magic! She works miracles and is so gentle and calming. Nouveau is a tiny slice of heaven.
December 2023 by jenny simpson
My mum had a wonderful massage with Carys today - her technique was amazing, mum really enjoyed the treatment :) thanks so much Nouveau!
December 2023 by Kit Vandenbegin
I would highly recommend Natalie for all the treatments she offers. She has a wealth of knowledge and experience and with her warm and kind manner it makes for a lovely experience with great results!
