January 2024 by paul h
I am trying to buy a car, so i went to this branch to do a transfer and they won't let me give a £200 deposit to a main dealer, the staff is a joke. who are they telling me what to do.
December 2023 by ADEBISI OLATUJI
Great customer service received ?
July 2023 by Nina Allen
Staff usually polite with good customer skills. However I recently encountered an incredibly rude cashier after seeking to withdraw cash. The exchange was so toxic I decided to go to the Gravesend branch for future transactions and what a contrast! The team there are excellent.
January 2023 by Chloe Reynolds
Closed on a Saturday during peak times with no explanation but 'because we said' and door shut in face, yet people already in. Just wanted to pay in but staff v unhelpful.
May 2022 by Alan Gregory
Very helpful staff
June 2021 by david letchford
Been with them for 20 years always friendly and helpful staff.
January 2021 by Vicky
(Translated by Google) I believe it's a virus and everything. We wanted to wait in the foreground because it was pouring with rain. I thought that while my partner was inside the bank, we could wait in the foreground for a few minutes. Unfortunately, I didn't have a mask with me, so my little child and I were sent out into the pouring rain. firstly because I left her at home. The way the lady condescendingly spoke to me was somewhat outrageous. I would also like to add that the door was open, so we were not in a closed space.(Original)Elhiszem hogy vírus meg minden.El?térben akartunk volna várakozni mert szakadt az es?.Gondoltam mèg párom bent van a bankban pár percet az el?térben várakozhatunk.Hát sajnos nem volt nálam maszk így szépen a kis gyerekemmel együtt ki lettünk küldve a szakadó es?re.Most fordult velem el?ször el? hogy otthon hagytam.Ahogy lekezel?en beszèlt velem a hölgy az valami felháborító volt.Hozzá teszem az ajtó nyitva volt,így nem zárt térben voltunk.
November 2020 by Erica Cremona
Rude tall grey haired women yet again!! Arrive at 3.31pm all I wanted was the blue money bags for work and she said no she was standing at the door she could of just got them. No need I just wanted them for my work. She rude and has been before. Will be making formal complaint tomorrow. Disgusting
November 2020 by Vicky Love Photography
(Translated by Google) I believe it's a virus and everything. We wanted to wait in the foreground because it was pouring with rain. I thought that while my partner was inside the bank, we could wait in the foreground for a few minutes. Unfortunately, I didn't have a mask with me, so my little child and I were sent out into the pouring rain. firstly because I left her at home. The way the lady condescendingly spoke to me was somewhat outrageous. I would also like to add that the door was open, so we were not in a closed space.(Original)Elhiszem hogy vírus meg minden.El?térben akartunk volna várakozni mert szakadt az es?.Gondoltam mèg párom bent van a bankban pár percet az el?térben várakozhatunk.Hát sajnos nem volt nálam maszk így szépen a kis gyerekemmel együtt ki lettünk küldve a szakadó es?re.Most fordult velem el?ször el? hogy otthon hagytam.Ahogy lekezel?en beszèlt velem a hölgy az valami felháborító volt.Hozzá teszem az ajtó nyitva volt,így nem zárt térben voltunk.
October 2020 by Rob V
I popped in after having long term issues accessing my account as I don't use it much, needing a new card and my internet banking all sorted out. I was taken to a room and within 10 minutes all my issues were sorted. Very efficient and the lady I dealt with was excellent and friendly. Other banks like the one next door to it could learn a thing or two!
October 2020 by Vicky Sz
(Translated by Google) I believe it's a virus and everything. We wanted to wait in the foreground because it was raining. I thought my couple was in the bank waiting a few minutes in the foreground. So unfortunately I didn't have a mask so my little kid and I were sent out for the pouring rain. I first left it at home. As the lady spoke to me in a condescending manner, it was something outrageous. I add the door was open, so we were not in an enclosed space.(Original)Elhiszem hogy vírus meg minden.El?térben akartunk volna várakozni mert szakadt az es?.Gondoltam mèg párom bent van a bankban pár percet az el?térben várakozhatunk.Hát sajnos nem volt nálam maszk így szépen a kis gyerekemmel együtt ki lettünk küldve a szakadó es?re.Most fordult velem el?ször el? hogy otthon hagytam.Ahogy lekezel?en beszèlt velem a hölgy az valami felháborító volt.Hozzá teszem az ajtó nyitva volt,így nem zárt térben voltunk.
July 2020 by Janie Hass
Great customer service even when the staff were rushed off their feet. My son wanted to open a bank account and without an appointment they managed to fit him in even though there were busy. One member of staff in particular stood out, Louise. She was so helpful and accomodating to us as well as other people and remained professional throughout.
September 2019 by f carey
Wouldn't recommend. Currently opening a business bank account with Lloyds the process has taken over 3 weeks even though it's a simple start up business. Won't provide meetings push to make the application online but when you have to go in branch to provide identification for the application they lose your ID anyway... Not even going to bother.
