June 2023 by Jane Holland
I would like to give a minus 10 score for this joke of a pharmacy, why stay open if you are not prepared to serve your community. If you were not there, we could receive our much needed medicines from the doctor's surgery as there would not be a pharmacy within a mile. As it is we have to put up with delay after delay. It is just not good enough. Speak with your feet people, if they have no customers they would have to close.
May 2023 by Marie Wise
By far the worse pharmacy, if you can use another I suggest you do, always long wait times, not acknowledged until it suits them and very rarely able to do anything in the lunchtime period when most people need to go if they work
May 2023 by mark young
Only use in an emergency 25 minutes to get served
April 2023 by patricia durant
Waiting for a prescription to be delivered that was sent there last Wednesday,despite the pharmacist assuring me it would be with me no later than the next day,this is a week later and I?ve been consistently ringing them for over an hour with no reply, took a 5 minute break to make a coffee , rung again, and now constantly engaged,, absolutely terrible service.
April 2023 by Susan Glenney
I?ve always found staff pleasant and helpful.
March 2023 by John Simmons
This pharmacy is without doubt the worst I've ever had to deal with. They can have a prescription for weeks on end, but when you call to see if its ready, without fail it's never ready. You're always told 'we can have it ready tomorrow" or " when do you need it?" after having the request from the doctors weeks before. The pharmacist, although friendly and polite, seems to be in a constant state of confusion and really unable to cope with the job.
February 2023 by Peter Dolan
Awful service, just awful!
July 2022 by Robert earl
Always very very slow. You can stand at the protective screen for 5 mins while the staff ignore you. I now allow 4+ days for my proscription to arrive and be ready. Terrible service
June 2022 by Kelly Cooney
Really upset and frustrated. I informed them that I would be there after 5:15 pm and they said that?s fine they would have my medication ready forMe and also penicillin for my tonsillitis. I called them numerous times after after just reaching the engaged tone snd no one answered. I turned up early and the lights were on and there were quite obviously someone there. I knocked on the door as it was locked and the shutter wasn?t down. I politely said through the gap in the doorI?m just here to pick up my meds. Then I see a sign to say that pharmacist had left. I tried calling again and this time it was engaged. A man also turned up to get his. I wasn?t even called to say this way happening. I was at my mums and drove from chislehurst all the way there to pick them up. I could m have cried I feel so Ill. if it hadn?t of been for the lovely women in the pharmacy at Devon road surgery I would have no antibiotics and would have to find a way maybe sit in urgent care and I have a 1 year old. Now I have to goTo another chemist with my prescription and hope that they have it.
August 2021 by Sandra Layton
This pharmacy is beyond a joke, each time you try and collect a prescription the service is really slow and confusing, always having to wait. The staff look as miserable as sin, no atmosphere or pleasantries at all, shame there?s nothing nearer for us to use. This place needs to be run more efficiently!
May 2021 by Joshua Newton
Terrible service, my wife went in to collect medication for our 20 month old daughter. The staff commented that our daughter "didn't look unwell" and that she was too big for the sling my wife used to carry her (this is due to it being very difficult to get up the steps and through the heavy door of the pharmacy with a pushchair)The service at Hobbs as well as the adjoining post office is consistently bad and the staff are beyond rude, if you don't like your jobs ladies, apply somewhere else and give us all a break.
April 2021 by Nicholas Bovingdon
Very friendly and helpful.
January 2021 by Nicola
Lovely team very helpful thank you
January 2021 by Nicola Wallace
Lovely team very helpful thank you
November 2020 by Brunet
I am not surprised that this pharmacy got only bad reviews.Very unprepared employees, one of the ladies told me to go back there with my maternity card to get a refund of a prescription I paid for, as we know pregnant woman are allowed to free prescription for a year.When I got there they said to me that I should have a application form (I wasn?t given) I only had a prescription saying that I was allowed a refund...They got very confused when they tried to explain, there was a queue very embarrassing!They not trained, they don?t know what they are doing!Total of 4 people can not manage that small pharmacy... also always a long wait, they don?t greet you, better travelling to blue water to get a prescription.
