October 2023 by Alex James
Darcy was amazing so polite and very helpful. Thanks for all your help Darcy :)
April 2023 by J James
I received absolutely shocking customer service here today, went on to JD where they were so much more helpful and friendly
April 2023 by jay S
Poorly run rude staff headoffice need to take care of this
January 2023 by Jorge Rivadeneira Garcia
Manager so rude and discriminatory
December 2022 by Lucas Poplonyk
Very weak management. No one at the till. Waited 10 minutes for someone to come and serve.
August 2022 by Ben Charman
Not a good experience. My partner waited in a queue for around 15 minutes with only two people in front. There were 3-4 young staff behind the tills, mostly chatting or enjoying the music, with no thought of trying to speed up what they were doing. After 15 minutes, one of the two tills became free (the other was still idle).With lots of other sports shops in Bluewater, we will DEFINITELY be looking for another next time.
August 2022 by Ryan Wells
Horrible experience, left the shop in the end. No structure, no customer service, staff are rude and dont care, spend your money elsewhere!
August 2022 by Haras
My son choose to spend his birthday money a Nike bag advertised for £24.99 he took it to the till to be told the price had increased. That we had to pay the new price. Obviously I wasn?t happy and asked for a manager. Who After sending out another member of staff twice to relay her messages ?the manager said she won?t honour that price? whenthe manager decided to come out, her attitude was appalling walked up to us arms folded, full of attitude, extremely blunt and rude very unprofessional. I explained it was my son?s birthday and the situation and she quoted a load of company polices, said things have gone up, the cost of living. Also said it?s not the only item within the store with the wrong price! and won?t be honouring it even though she could! I have 3 boys who spend their money in here they won?t be now. JD sports fantastic service!
August 2022 by Micky
Shocking customer service...rude and arrogant...all staff just standing about doing nothing manager with a beard appeared to not have control
July 2022 by Micky PGA
Shocking customer service...rude and arrogant...all staff just standing about doing nothing manager with a beard appeared to not have control
July 2022 by Liam Radcliff
Absolutely horrific customer service!!
June 2022 by Sarah H
Save money compared to JD for the exact same item
January 2022 by Abbie
Went in as my partners shoes were faulty and had a hole in them, got our refund but the staff were taking a long time to get hold of a manager
December 2021 by Mike Twyman
Clothes for the kids. Some nice bits and it's not too expensive.
December 2021 by Robert Mantegna
Shocking customer service.. the person serving us didn't even want to take the time to find what we was looking for she just wanted to give us a refund and throw us out the door.. wasn't untill the manager was called that we actually got somewhere and I thank her for what she done for us.
