DO not go to this shop , after 5 visits and hours sitting there i walked out .lady dealing with us missed 2 appointments having gone on holiday yet failed to inform us and wasn't there for last one ,they treat you like there doing you a favour, please avoid this branch
September 2024
Awful customer service skills here. The store is always empty and can see why. My mum spoke to someone from EE on the phone and they said if she ordered a screen protector any EE would be able to put it on for her so she went in branch. Both guys constantly tutted, eye rolled to the point their eyes were hitting the ceiling... read full comment
February 2024
The worst telecommunications company in England. I do not recommend it.
The EE store located in the Orchard Shopping Centre, Dartford offers a next day mobile phone repairs for customers on any network. The repairs are manufacturer (Apple, Samsung, Google and Huawei) approved, so you can have peace of mind knowing your warranty and personal data are safe. The store also offers a great range of mobile phones, tablets, broadband and SIM only deals for personal and business use.