August 2025 by Apple A
First and last time ordering from just eat at this shop. Said no substitutes and they sent 2! Was also charged for a missing item. So I phoned the store after delivery and the young woman said on the phone that she knows there were meant to be no substitutes and that one item was not sent but there?s nothing she can do as she can only do what the gun says and that she has no way overriding the gun when something is out of stock or substitutes are not asked for. I asked how can you think it?s right to charge anyone when you know yourself you definitely have not sent a item and she repeated she can?t do anything but go by the gun and when customers are charged for unrequested substitutes or out of stock items then just eat are the ones to refund. Seems shambolic to me! None of the other shops operate that way, when an item is out of stock or you request no substitutes they refund the item and amend the order before the driver collects it. Clearly something has gone wrong in this shops training as ?I can only go by the gun? whilst knowing yourself are charging customers for items you aren?t sending seems really off to me.
June 2025 by Alison Warren
Always welcom with a smile from the lovely ladies!!!
July 2024 by Ciaron Magee
Good for your everyday items. Staff are friendly and helpful. Wait times can vary during checkout, as I very rarely see more than one person on tills. Really wish they?d take down those Perspex screens at the tills though, they?re a nuisance if you?ve got larger or heavy items.
February 2024 by diane owen
I use this store a lot. Staff polite.My issue is nowhere to pack shopping!! No problem packing my own shopping but need somewhere to packit !! Your left juggling bags & items. They still have covid screens up which makes it difficult. Come on Co Op look after your customers
April 2023 by Jade Ryan
If I could leave no stars I would . Ordered an Uber as I needed nappies and a few other bits and Little man was unwell. One item was out of stock so I called them within 30 seconds to change the item to a different strength (same product though) and they said my order had left already . Why lie when they just clearly couldn?t be bothered to simply swap the item over ? Will never order from these again . Really rude and they couldn?t care less about paying customers ! I suggest the company finds new staff judging by the reviews .
December 2022 by peter blackmore
Small expensive selection
October 2022 by karthik Kumar
Never order here via Uber eats or online. Got beetroots as replacement for strawberries, open mixed vegetables packet and half pints instead of full, grapes instead of raspberries - total waste and headache
August 2022 by Kemi Adeola
Disgusting health hazard. Always got rotten food & fruit. I?ve tried to shop with them twice both occasions been absolutely atrocious. Never again. Need to be investigated! A mess!
August 2022 by charley keen
Staff are rude, the stock is always a mess and today I found rotting fruit and veg on the shelves totally disgusting and a Health hazard. Years ago it was a pleasant shop but now the staff couldn?t care less.
November 2021 by Ian Collins
Fantastic service
October 2021 by Julia C
Good availability but had to wait a while to be served
January 2021 by V N-O
It would be great if the staff didn't talk about the customer behind their back. If there is an issue approach the customer professionally and quietly so that it can be discussed, not behind their back and in front of the other customers.
October 2020 by Phil Wilson
Great place and staff
October 2020 by Gleison Storto
Well, it seems that now it is the customer responsibility to ensure the bottled water they sell has bar codes. There were a bunch of Buxton water bottles without packing on the shelf, but a minority of them with bar codes.I took the first one I saw and the cashier was mad at me because he thought I had opened a pack and had taken a single bottle out.Shop to avoid.
October 2020 by V N-U
It would be great if the staff didn't talk about the customer behind their back. If there is an issue approach the customer professionally and quietly so that it can be discussed, not behind their back and in front of the other customers.
