February 2024 by Mark Antony martells multitraders Turrell
Got the tyres done quicker than Lewis Hamilton?s F1 team, no wonders he?s going to Ferrari ?
January 2024 by C . D
Made an order for tyres and booked an appointment at this garage for fitting via Black Circles. Turned up to my appointment to be told they haven't had the tyres delivered so can't proceed with fititng. No contact attempted with me before i travelled to the appointment. I contacted Black Circles and they confirmed the tyres were delivered to the garage as planned, the day before my fitting was booked for and that they have proof of delivery from the courier. I also rang the garage contact number which is for their head office, who initially confirmed the tyre was 'in stock' on the system, then they put me on hold whilst they spoke to the garage and when they came back on the phone, the answer changed and the tyres weren't in stock. No idea why this turned out to be such a complicated task. Assuming the garage sold my tyres to someone else.... which is not helpful, especially when time was taken off of work to attend the tyre fitting appointment. No customer service from the person on reception, no apology, they didn't seem to care. Won't recommend this garage or return.
December 2023 by Sergio Malatesta
Been here for a front tyres change of my car. Visited on a Saturday and booked for the following week. Rob at the desk has been super helpful in finding the right tyres and booked me in with no issues. Unfortunately I had to reschedule it but the tram at ATS has been fantastic and accommodated my request, via email, with no issues at all.In the day I was late to pick up the car, I thought the closing time was 5.30pm, but the guy waited for me till 5.10 to hand over the keys and this was with a smile.Cannot fault this place for customer service and the actual service provided to the car.Thanks!
December 2023 by matt oree
Booked my car in for mot and battery check. Mot was carried out , Car passed no issue. But i was expecting they would pick up on the battery check as i know it need changing.I asked the person there is battery check was carried out and he replied yes and there is no issue with the battery.Prior coming to your garage, I had my battery check in 2 seperate garages and they both said battery need changing. Plus i had it plugged in my OBD , and it also indicated my battery need changing.So Obviously there is a discrepancy with your staff. That made me think again if this is a genuine garage or just there to rip people off.Would i use this garage again ?? A BIG NOWould i warn people of this Garage ? YES
November 2023 by Roland
Not friendly. groupon voucher user
November 2023 by amunir14
Lovely and amazing staff ,great services thanks a lot
November 2023 by Lily Leighton
Disgusting customer service. My mum Parked her car in front of their shop to go and see if Halfords is open as their was no parking available in front of Halfords. (At 8:10am) when Halfords or their shop doesn?t open until 8:30am then a man that works for ats euro master started shouting at my mum and my 79 year old grandad and then told us to ?f off? when trying to explain what we was doing. he acted childishly, and very impatiently this man shouldn?t work closely with the public.
November 2023 by Ken Pho
took out car for a mot, very swift service, staff was friendly and knowledgeable, would recommend
September 2023 by faisal javed
Worst service I received from this centre.I asked them to check air con leak before filling it and they confirmed but air con only lasted for few days.I am chasing them for months now but still no solution. They keep on wasting my time.
September 2023 by Darius Trumpickas
2 months after their "genuine" wheel alignment I had to replace my rear tyres.
August 2023 by Kim Deborah Cretten
Great service from atsBeen twice would recommend ? staff Great toGreat service from Rob ?
August 2023 by Bible Hr
They don't even deserve a single star. These guys will go to great lengths to pull a fast one on you with their made-up stories. Save yourself the trouble and find a trustworthy garage, because these folks are nothing but scam artists
July 2023 by shahid zaman
The guy who works in the reception he needs to be train by professional. He thinks all my tyers are same size Despite I told him it's not he couldn't bothered to check. My car was on recovery vehicle I was pleading then I had to take to bow ats seriously ...?also he didn't seems happy because he had to deal with another customer
June 2023 by Abdoul WANE
They need to hire a receptionist. Admin is a proper mess. Trying to save a few quids by not hiring a receptionist loses them clients. I ordered tyres and it took a month more than the appointed date to arrive. Second time I went at an appointment to check car and waited for 1 hour before giving up. Won't go there soon for sure.
June 2023 by stuart May
Good tyre selection to suite all budgets, very helpful and friendly staff. Appointment was bang on time.
