March 2025 by Max Daley
A gosh and Argos.
September 2024 by Matt Foster
Awful customer service, stood in queue for ages to be told by Manager I should have stood where an empty till was, as that's where collections are... Pointed out it was an empty till, but he didn't seem to grasp the concept, so people who arrived long after everyone were served first..... Now going to stand an empty till at Sainsbury's to see if anyone turns up to serve me ;)
June 2024 by Gnanasegaram Kabelash
Worst customer service ever.
June 2024 by Xuewei Qu
Worst shopping experience in my life.
June 2024 by Henry Ford
This place is ridiculous! I ordered a washing machine costing £300, then cancelled it the day after and there actual policy is to refund there customers SIX months after you have paid and when I phoned up and complained they said it?s true and there?s nothing that can be done about it!!! Total madness !!! No one return there things online otherwise they scam you and you will forget about the money 100%!! The lady that?s been dealing with me is called Catherine ( customer resolutions advisor ) and was suppose to phone me weekly with updates, I?m now 2 months in and she only phone me once!
TOTAL MADNESS!!
Im sure it?s illegal to take up to 6 months to refund people!!!? ???
( ref 255753285 )
December 2023 by Terry Gibbons
Karen was very friendly and helpful, customer service at its best
July 2023 by Ian ?The Wild Rover? May
Made the mistake of buying a microwave from them. Less than a week and it goes wrong. Took to Pepperhill store and exchanged it not too many problems. So 2nd one has same problem. This time. Kept everything receipt box everything. Took to Crayford as we was closer today. Big mistake. Ignored by the staff as they serve everyone that arrives after me. Had to explain several times what was wrong as the server didn't listen or understand that the microwave completely shuts down an restarts. Then treated as if I was a shoplifter for taking it back even though I had a receipt. Rude arrogant unhelpful and aggressive person who after over half hour at the counter finally gives me a refund. Never again will I ever shop again at Argos. Warning to everyone, if you shop online print out everything they send you screenshot texts and print them. Take a letter from both parents, grandparents and headmaster or you'll be treated like a criminal because the item you bought is faulty.
April 2023 by Muhammed Qamar
This is best Argos ever in Kent.
February 2023 by BTSECURITY Services UK
Negatives : Always a queue, staff do not know about products they selling if you request someone who does they refuse and ask you to telephone? Why will I go back and call when I?m already at store? Local HR and Management needs to step up
December 2022 by Harry Nicholson
Bought a sofa bed the habitat brand broke within 3 weeks payed the difference for a bigger corner one that was delayed in delivery and still haven't received my good will gesture voucher I do not recommend ordering and delivery from argos its is stressful and frustrating
October 2022 by ujjal dutta
I purchased an American fridge freezer from Argos on 18 Sept. The lady on the till gave me an invoice but did not set it up delivery. She assured me that the product will arrive within 7 days. After 6 days I called customer service since I had no updates on my order. The customer service representative told me that there is not delivery scheduled since it was never put in the system. The earliest possible is October 5. The reason for me to buy an expensive product was to ensure early delivery as I was in urgent need to keep my medicines refrigerated.If you are buying products here ensure you call the very next day to ensure delivery has been scheduled. My experience with calling the store and expecting them to give me the reason around this was a big waste of time as the only thing they said that everything is a different system so it?s not their mistake it?s the mistake of warehouse who did not schedule a delivery.Surprisingly unprofessional unlike Argos service in general.
August 2022 by gerald gough
Each time I have used this store I have been extremely surprised by the knowledge and helpful assistance from the staff. Very nice young people
June 2022 by KYMF CERBERUS
Was the closest store that had the Xbox Series X for pickup the same day so drove there and pick it up good parking plus staff are helpful and friendly
April 2022 by Anonymous
I do not usually write reviews but I had to share that this Argos sold me a TV with a broken screen. Upon taking it back to the store, I was denied a refund or exchange and blamed for the damage when it was genuinely not my fault and I unboxed it like this. The Store Manager is a self righteous power crazed man with no compassion. He is a person who draws pleasure and joy from the suffering of others and palming off faulty products on customers. This Argos branch needs Jesus
January 2022 by Adam Davies
When you type in "argos Dartford" into Google, it comes up with this Crayford outlet. As a result, I could not pick up my item as I had travelled to the wrong one, and was too late to go to the other one, not Dartford.
