August 2023 by Gloria Everett
Always really friendly and helpful. Great selection of frames. Free lens cleaner refills fir life.
April 2023 by Claire Murray
Second time using this opticians. Very happy with the eye test and get on very well with the varifocal lenses. Disappointed with the fitting appointment - upon arrival I felt like I wasn't expected and when I asked for some cleaning fluid, which I got free at my first visit, I was told I either needed to go home and bring back my 4 1/2 year old bottle to be re-filled (a 50 minute round trip) or pay £7.50. After having paid over £600 for 1 eye test and 1 pair of glasses I expected to receive everything I needed.
April 2023 by Michael Cowley
I have had a first rate service from both Mark and Eimer over many years, most recently a spot on diagnosis by Mark and speedy referral to hospital to get a problem fixed.
February 2023 by Denise Riches
I am thrilled with my new varifocals. I have been a customer of Hammond Optical for around 20 years, Mark Hammond commented that my client number shows that. I love that they are a local family business and I get continuity of service. Billie the dispensing optician was so brilliant in helping me make the right choices. I wouldn?t go anywhere else.
November 2022 by Nigel Whitehead
I will always be grateful to Mark Hammond for his care and thoroughness whenever I have a sight test or need to consult either him or Eimer over sight issues. I have been a client of theirs since 2007 having regular eye tests and could not wish for a more professional service than that provided by this practice. I've worn spectacles most of my life, am now in my eighties and still drive many thousands of miles including across Europe so it is essential for me to be able to see well in all conditions.
November 2022 by ofer yatziv
Been a customer for a while. Walked in to buy new glasses and although there was no one there, I was asked to leave because someone is about to come for a fitting. Only after I pointed out there was no one there the patronising receptionist kind of allowed me to stay. Very odd, unpleasant and unfortunate. Last time I had a conversation about supporting small high street vendors. Seems like this vendor does not need my business.
November 2021 by Helen Pritchard
I just wanted to write a review for this wonderful Opticians. All my 3 children have been so looked after here with very thorough eye check ups. I also have my check up here too and cannot fault them - extremely kind and thorough and cannot recommend Mark enough!
November 2020 by Martin Shellaker
I have been going to Hammond Optical Practice since it first opened and would not trust anyone else. It is a very friendly, family run business that provides extremely thorough eye examinations, a great choice of frames and fabulous fitting.
November 2020 by Shalaka Vazé
As always my recent optician?s appointment was professional and friendly - I couldn?t recommend a better place to go for all eyesight related matters! :)
November 2018 by Liz Furner
An excellent experience today at Hammond Optical. I have never had such personal, professional attention when having my eyes tested over many years.I went after being recommend to the practice and now I am very happy to recommend it to others.
November 2018 by joanna cormack
I was suffering from eye pain and popped into the Optician on my way home. The staff stayed whilst Mr Hammond immediately looked at my eye, i had a piece of metal embedded in it that had gone rusty. He gave me an anaesthetic and removed it. I was very grateful, it's not the first time that they've helped me, a very good service indeed. Thank you!
November 2018 by Sandeep Sharma
Fantastic professional service from the whole team at Hammond opticial practice. My family and I have been seeing Mark for over 17 years. Absolutely brilliant.
November 2017 by Elizabeth Prentis
We have used this opticians since arriving in the area in 1999. We have always found them accommodating and professional. I particularly like that, as an independent organisation, we know the staff ( who never change!) and so they know us. Once one of us did go to another optician for a check up as they rather liked the glasses and found that it wasn?t so thorough and so came back. Yes we have been elsewhere for glasses a couple of times and we were given our prescription ( as is our right) but recently we have found the selection fantastic and there has been no need. I am also happy that they always suggest the most cost effective method of buying eye wear which, for me can be eye wateringly expensive as I have a high prescription. And finally, there are few opticians who will email a prescription to a patient on their gap year somewhere no one has heard of so they can replace the glasses they left on the bus!
November 2017 by Robert Hollamby
I and my family have been with this practice for many years, I had an emergency and they fitted me in the same day, (2 hours from phone call) very reassuring as a thorough check took place with very modern equipment, offered advice, and my problem cleared up with no side effects. follow up check was offered but not necessary. Defiantly a 100% recommendation.
November 2017 by Mark David
I hadn't been for an eye check up in a while and this was a very good experience, very thorough, professional and friendly. Much preferred to my previous visit to high street chain, which was rather impersonal. I would happily recommend to friends and family.
