March 2024 by Armin Wunsz
Place has awful opening hours. I know it's Chatham, but some of us have jobs.Here's a photo of the opening times if anyone needs it
March 2024 by Kurt Emmins
The royalmail office that doesn't do outbound parcels unless you jump through a number of hoops. Massive sign saying customer service but unable to provide any assistance in getting parcels sent or offer a solution of any sort.Royal mail used to be an institution you could rely on. In it's modern form it's a shadow of it's former self and this location is a prime example of why. No willingness to help just sorry we can't do anything. Change the slogan to Royal Mail - F#@k you guys, you're lucky we even spoke to you.Have you got a QR code, know the exact weight and size of the parcel?. Yes I always carry my label printer, scale and measuring kit with me smh. Waste of time, not fit for purpose. Staff are friendly but on the whole useless.
February 2024 by Richard Simons
Long wait. Moody staff. Needs longer opening hours.
February 2024 by Paulina Simkute
Bigger joke ever, work 2 hours in the morning like other people dont have work and then have the audacity of the one day they r meant to open up later to not work, how are people meant to get their parcels when the delivery people dont know how to follow simple instructions and like i said open 2 HOURS IN THE MORNING. These people need to get a grip.
February 2024 by Simona Krasteva
Bad service and very short opening hours.
December 2023 by Nisha Tamang
"My recent visits to the Chatham post office were marred by the consistently rude behaviour of a man with beard who is a staff member towards customers, including myself. On multiple occasions, his demeanor was unnecessarily disrespectful, prompting me to address the issue directly today. Unfortunately, despite my attempt to inquire about his behaviour, he responded in a manner that was equally rude and dismissive. It's concerning how such behaviour is tolerated and impacts the customer experience."
December 2023 by Bogey Stalker
Before the opening times were bad , but now it's ridiculous , how is a working person supposed to collect his parcel in this stupid 2 hour working time a day ! You better close it forever and send the parcels somewhere else to be collected !
November 2023 by Carly Cleary
Times on Google are totally incorrect! Wasted journey
November 2023 by Lenka Raju
My husband has been diagnosed with cancer, a brain tumor and we are waiting for an important appoitment and other documents and today ( 31.10.2023) just now Royal mail threw us the mail of 12.9.2023 and other dates and we missed all the appointments. Where should I complain? because this really sucks? Idiots !!!!!!!
November 2023 by Lily
Times online are different to real opening times. Wastes so much time as you never know when they're actually open. Usually end up going to the main post office to post items, as at least their opening times coincide with the ones stated online.
October 2023 by Jack Gallacher
Me and a group of people waited outside. On Thursday at 4 pm for over 30 mins. With no one this is a joke. Fire the people working at this branch for time management.
October 2023 by Sharon Wollage
Lousy service. Been chasing a missed delivery for days now. No one to answer the phone, the apps.down and I wasted my time visiting the sorting office to find the opening or should I say closed times are very different to the website. Not happy.
September 2023 by Shelley George
Iv only lived chatham 8 months and I never get my mail. I get it once if I'm lucky twice a month. Worse service iv ever had since living here. So id like my mail plz delivered to the Brook near job centre. Complete joke
July 2023 by Hnin Toe Shwe
I missed my parcel & went to the office straight away. Staff are very friendly and helpful. I received a text msg to collect got my parcel once delivery man came back to the office. Thank you Royal Mail.07/07/2023
May 2023 by Reema Haque
the chatham royal mail delivery office is full of toothless thieves who will steal your parcels and fake attempted deliveries because they don?t know how to do their jobs.
