December 2023 by Dee O
Terrible customer service, went to the shop to get my broken screen fixed. The worker was unable to do so and made my screen worse. Without my consent, he detached the battery in my phone and lied that my screen had stopped working insisting if I come back, with the correct screen, he will be able to make it work again. My phone could not turn on tried to get an answer as to why he detached my battery without my consent. I told him if he could not fix the screen he should?ve put everything back together how it was originally left. Unfortunately, I left the shop with my phone unable to turn on and went two days without my phone working which I needed for work. Went to a more trustworthy shop where they informed that the worker had lied and detached my battery without making it clear that my screen could still work. Very disappointed with the customer service the worker, was impolite, inconsiderate and dishonest. I will not be coming back to this shop ever again.
