September 2025 by Alisa Webb
So small inside with not enough seats, black cellings make it very dark inside, and the effect of chipboard for decoration on the wall looks awful. Not a good look for a brand new store that looks unfinished.
September 2025 by Chloe Banner
Drink came half filled shit service and then when I tried to call couldn?t even speak to a human ffs only just opened gunna be shut down soon already
September 2025 by Steve
Worst service I?ve probably ever seen in a McDonald?s, very slow and disorganised, they need some kind of management to sort it out
August 2025 by Gerald Begley
In the toilets the soap dispenser is not working. So rather than putting a proper disposable soap dispenser in they have mixed soap and water in a drinks container, this is so wrong. There are stores that sell disposable soap in the outlet. Cheap nasty choice.
August 2025 by Ian Flockhart
Terrible ...mess everywhere. Small, cramped and cold. No outside space. Didn't bother to eat there. Never again.
August 2025 by Katie AR x
Some of the workers were absolutely rude and slow working. One of them she looked me up and down and laughed at me and forgot to give me a straw for my smoothie lol. I love dockside but sadly this McDonald?s has attracted the wrong people.
August 2025 by Craig Mighty
Came in here as had 20 minutes spare for shops to open and it took 30 minutes just for 2 breakfast muffin meals to arrive there was about 50 workers so if you are gonna eat here make sure you have atleast 40-50 minutes spare. The food did arrive hot but would of thought so after 30 minute wait
August 2025 by makeit out
Ordered a delivery for a burger and chips, and it took over 2 hours to arrive, ridiculous!
August 2025 by Jmas4
Order at 21:24:22 and no receipt typical low standards for mcdonald's really opened with high standards (not). At 21:27:25 as I checked on my phone it said on the screen my order was ready to collect which I could clearly see it wasn't. Then a manager and few employees placed orders and made sure they got theirs first. My order didn't come out until 21:38 over 10 minutes after they said it was ready to collect so they are clearly trying to lie on their metrics on how quickly they provide food. Then to top it all of they forgot my chicken big mac which I didn't realise until I got back as I was too busy watching how the girl was handling and touching my fries with no gloves and another employee spilling drinks onto the tray with my order. Avoid this mcdonald's as they are no different than all these other trash mcdonald's
August 2025 by Raff
Same old trick to keep theirs performance numbers up!! They will display that your order is ready to be collect yet is NOT even cooked at all.
August 2025 by Mo Knvd
There are 100s of workers but im not sure what they are doing. My order was ready right in front of them and took them a long to pass it. The fries that was given to me was about 20 old as I was waiting and looking at it. Also we oreded a cheeseburger with extra cheese and they instead removed it.
August 2025 by Keith H
Lovely new store in a pleasant location makes a lovely change from the problem of negativity of Chatham high St , nice to see familiar staff
August 2025 by Sudeept johri
Overall its alright , but the floor was messy when i entered and the staff was not at all friendly and welcoming maybe they and new and not trained properly.
August 2025 by Mounika Gadiraju
Little space to eat inside and my food is not hot enough
August 2025 by Simridhi Jain
got one drink wrong . later when i came home i realised i got the wrong drink . ordered passion fruit drink but hot green apple sprite .
