January 2024 by Hybrid Heaven
Rude stuff, needs customer service training. Pushing to use the app even on a simple address change. The app is a privacy issue and won't work on my custom phone.Also, they couldn't precess the cheque I brought. What a shameful service that is.I would avoid if there are any better banking options around, but unfortunately, they are all the same cashless society pushers.
November 2023 by Roger -
Only four stars , mainly due to their opening hours. They close at 3:30 pm why ? Many other banks close at 4:30 or 5pm .Staff polite and customer service is good . Sometimes you have to quee which is expected in any bank. Gillingham branch is closed so the that remains is Chatham.
November 2023 by Tony Tran
The staff are so rude. No customer service training. Instead of saying "please take a seat " a female staff said to me, "take a seat then!"
November 2023 by Visitor
Always a long q only one cashier is open? and the others are just walking around?
October 2023 by Matthew Osman (Matt)
Very helpful and polite staff,nice branch to use.
August 2023 by Steve Tanton
Always good same as Gillingham but they have now shut Gillingham trying to get everyone to use cards and not cash so the banks can make even more money out of us all everyone needs to use cash go to the banks draw some cash out used cash not cards
August 2023 by Des Tor
Good service and accesability
March 2023 by Dave
Great service staff and helpful and friendly very clean inside I been in this bank many years never gonna change it unless something happen to lloyds bank closed down then I will have to find different bank
February 2023 by NELOFAR IBRAHIMI
The branch closing 3:30 and I was exactly on time but they already shut and won?t let me in 30 seconds work.
October 2022 by Chandrima roy
Superb service..
July 2022 by ogunbote oluseye
Excellent service.
March 2022 by BTSECURITY Services UK
Closes early an hour before working day ends compared to all other banks on this high street why? Are you too lazy to work and serve customers please stay open normal working hours or we won?t bank with you anymore absolutely ridiculous!
February 2022 by maharajaandlittlegirl podcast
Closes early an hour before working day ends compared to all other banks on this high street why? Are you too lazy to work and serve customers please stay open normal working hours or we won?t bank with you anymore absolutely ridiculous!
July 2021 by Terry Bawden
Needs to be open longer hours
June 2021 by Carol Rance
As always polite and efficient.
