January 2024 by Jodie Connor
Very horrible servic.Open times is to 7pm and closed sit arrears on 5pm. Not recommended everyone!!!!!
December 2023 by Farris Willson
I recently had the pleasure of visiting Chatham?s finest Costa Coffee, and I must say, the service and experience I received were absolutely outstanding. From the moment I walked through the door, I was greeted with warm smiles and a genuine enthusiasm that made me feel instantly welcome.The staff at this Costa Coffee truly excel all expectations. Their attention to detail and dedication to providing excellent service is truly commendable. Not only were they efficient and quick in taking my order, but they also took the time to engage in friendly conversation, making me feel like a valued customer.The speed at which my order was prepared was remarkable. It was evident that they were well-trained and worked seamlessly as a team to ensure a smooth and efficient service.The overall ambiance of the Costa Coffee was cozy and inviting. The cleanliness of the establishment was also noteworthy, as the staff diligently maintained a tidy and organised space.In conclusion, my experience at my local Costa Coffee was nothing short of excellent. The amazing staff working there truly went above and beyond to provide exceptional service. Their knowledge, efficiency, and friendly demeanor made my visit a memorable one. I highly recommend this Costa Coffee to anyone seeking a delightful coffee experience with outstanding service. And to think it?s in Chatham, so I will definitely back for more!
December 2023 by Nigel Schultz
Great service and nice shortbread. Staff busy cleaning tables. Well done.
November 2023 by Emma Thorpe (Thorpe Family)
Friendly staff, the food and drinks were just right.
November 2023 by Christopher Easton
Good service. class coffee
July 2023 by Mo Ali
I ordered an Ice whipped vanilla latte, I asked staff if they can make sure they can give whipped cream,as the assistant that day made me repeat my order 3 times, then that particular assistance became rude and very aggressive, at one point it seemed as though she was going to charge at me, my only fault was that I was standing my ground in the most tolerant way possible despite the assistant shouting and ranting at me,on couple of occasions she even threatened me, by saying that she is calling the manager,and she told me that I am barred from the shop, when she was the aggressor, I should of called the police,so they would of checked CCTV footage were she was throwing the finger at me shouting and swearing, highly unprofessional, that same day I went to Gillingham Costa and 2 of the staff said the same thing that they will never go to the Chatham branch again as they had an issue themselves,It really is a shame I have been using that Costa for 7 years,all the employees there have been very lovely except for this one person, also a shame I never got her name, and even if I did ask her for her name I probably would of got punched in the face by her because of the way she was on heat
June 2023 by stephen moore
Plenty of laughs with friends had there
June 2023 by Neil Prior
Friendly service and love coffee and service fast efficient and 100% great all good
June 2023 by George Shacallis
For a chain store, the atmosphere is superb staff helpful and friendly always a pleasure to deal with
May 2023 by Maysa D
Great customer service which is rare these days!
May 2023 by vikki vixen
friendly staff. with a sense of humour.a rare thing in coffee shops these days
April 2023 by P196PZangelam
Super the best coffee for me by far. Thank you to Costa coffee in Chatham Kent great customer service the server
April 2023 by Mark Attrell
The celling needs to be worked on as it looks like they had a leak and not finished the celling off but overall it was nice coffee
April 2023 by Naresh Khapangi
Went to Chatham this morning and popped into this cafe which was busy during our stay. Staffs were friendly and trying to get engage with customers however, I requested coffees in take away cups but served differently. Ordered a panini but did not arrived for half an hour and had to remind. I appreciate that the member of staff realised she forgot my order and offered a cookies as a gesture which I accepted. Anyway, good place to have a cuppa and socialise.
March 2023 by Google user
Went to Chatham this morning and popped into this cafe which was busy during our stay. Staffs were friendly and trying to get engage with customers however, I requested coffees in take away cups but served differently. Ordered a panini but did not arrived for half an hour and had to remind. I appreciate that the member of staff realised she forgot my order and offered a cookies as a gesture which I accepted. Anyway, good place to have a cuppa and socialise.
